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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Tech "List an item" page problem. Please help?

Tried to list some items today (I am on FireFox in Windows & when I click "list an item" & go the the "What do you want to sell" page, I type in the box & the page goes fuzzy & locks frozen. I have deleted all cookies, cache & history, logged out, ch...

Feature Request to trinton@ebay

For carriers' flat-rate boxes and envelopes, add an additional data field to contain how many of that item would fit into the selected flat-rate box or envelope. The default entry should be quantity-one. Seller could then update that when creating th...

eBay Supplies Store Shows NO Inventory on Chrome

On my phone there are 17 results. On my desktop there are zero. I can find the items searching the item numbers, but not in their store. See atttached files.

Buy it now listings not showing in search or "see sellers other items"

I listed 33 items. Only the 3 that were auction show up. Yes, its been 3 days so more then enough time to index. The other 30 show up in my active listings but if i search verbatim titles nothing shows up. If i go to one of my listings in "my ebay" a...

Store catagories missing after removing vacation hold

Just took my store off vacation hold. Only 1 of 7 of my store catagories are showing on my item listing pages. This happens EVERY TIME I put my store on vacation and then remove the hold. I have to call to have this fixed EVERY TIME. I need this fixe...

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Resolved! Buyer Changed Address After Paying - Should Not Be Possible!

TECHNICAL ISSUE-Buyer Changed Address After Paying - This Should Not Be Possible!-Please fix the glitch that allows a buyer to change their address after they have paid.-Sometimes this might not matter.However when an item ships to a farther distance...

Shopping Cart Glitch - purchased EVERYTHING

The following incident occurred using the Android mobile app. At the time, I had multiple items placed in my shopping cart. On 2/5/18 around 6:30ish, I was editing my shopping cart to remove an item. I clicked on the "Remove", I then got the confirma...

Tracking numbers

Tracking numbers/codes don't show on the list of purchased items and sellers won't give it to me.I didn't receive several items and they were probably returned to senderHow can I get the tracking numbers?

Items with Calculated Shipping and Free shipping Seller Hub issue

brian@ebay I've complained about this bug before and it's still not fixed and it still costs me money every stinking time. When I change an item to calculated shipping and the free shipping box doesn't get un-checked it displays WRONG in Seller Hub A...

EBAY FEDEX SHIPPING IS DOWN ???

I CAN'T SHIP ANYTHINGI HAVEN'T BEEN ABEL TO SHIP ANYTHING SINCE 12/31EBAY FEDEX SHIPPING IS DOWN ???

reported 20 issues in 3 months, now A NEW ISSUE again

Cannot type in messages to ebayers now to reply to their questions. Why so many issues when ebay had none for 10 years. ARE YOU SERIOUS EBAY????????

To trinton@ebay re why issues don't get fixed...

trinton@ebay 1. eBay member calls eBay Support to report issue.2a. eBay Support rep cannot understand issue; dismisses issue.2b. eBay Support rep doesn't accurately document issue; higher-up eBay Support rep doesn't report issue to tech team.2c. eBay...

USPS flat-rate sometimes requires dimensions and weight in shipping labels

trinton@ebay An ongoing bug: I don't have shipping labels in front of me because when this bug has occurred I've been undder the gun to get packages shipped, but as best I can recall here's the "process" of the bug: USPS flat-rate options are "redded...

Resolved! Error while reporting Listing Policy Violation

Tried to report a listing policy violation per the attached screen cap. Instructions say to include up to 10 Item Numbers. That's reasonable, eBay worker should see the seriousness of violation, so I do the extra work to document. Upon posting, error...