Report eBay Technical Issues

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Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Sales have been dwindling since last October!!!

Hello, I have been on Ebay as of today for 19 years!!! Hurray for me, but what in the world is going on???I am a small business and have never had such bad sales. I have called in 3 times with no satisfaction.Have check and done all kinds of helpful ...

Ebay Shipping Labels Not Printing

Ebay shipping is not working. I was able to print a domestic label hours ago but it would not let me do international. I get the message We're having trouble printing your labelsSystem unavailable. Please try again later!I

My Ebay Selling Overview error

In the My Ebay Selling Overview, Selling To-Do page there is an option to switch to classic view but when you click on that it just opens up a survey which even if you fill it out and submit a million times it still doesn't revert back to the classic...

Saved Search Emails Not Working

Recently, with the past week or two, I'm no longer receiving Saved Search emails. I checked my email options for saved searches and they are all set to 'Realtime'. I checked the searches and they are finding matches.

New Google Chrome Issues http Not Secure

So I received the e-mail about the Google Chrome http not secure issue. I started checking mylistings using i-ways. I started out testing only 4 listings. My questions is after I submitted my item numbers, I was taken to a screen that only said 0 of ...

We were unable to load your cart.

We were unable to load your cart. Please try again. If the problem persists, contact Customer Support or send us feedback. OK. I'm letting you know, because there doesn't seem to be any other way to "contact Customer Support or send us feedback." NON...

Ebay search problems using word combinations (zero results), also combination exist for sure

Couple of days search returning zero results for 2 and more words combinations. For example "briefing bag" return zero results, also I know for sure they are inside. If you putting briefing word in quates - it will give you much more results : Search...

Searches WAY different in Chrome and Firefox

Searching in all categories"briefing bag" on Chrome I get 44 results , Firefox 4 results "sterling silver" on Chrome I get 4,771,024 results , Firefox 43,324,944 results "fendi bag"on Chrome I get 5045 results , Firefox 2106 results "Dell laptop" on ...

Note: You need to have at least 5 ratings to produce a report. or 10?!

DSR REPORT Note: You need to have at least 5 ratings within the reporting time period to produce a report. when I try to run it with 5 reports it says: Data will appear in your report only when based on at least 10 detailed seller ratings.c'mon eBAY

Bulk Listing/Seller Hub charging insertion fee's when there are free listings in my store.

Today there is a problem with the bulk listing feature on the Seller Hub. I try to list and they are charing me fee's when I have a store and all my free listings havent even been used. Its Sept 1 and I have 1000 free listings. This is reidiciouls th...

No emails on new listings nor on relistings...

For several days now I have not received emails on either my relistings or new listings. Anyone else having this problem. It occurs about once a year with me and it's senseless to call as they always say it it something on my end. Amazingly within a ...

Resolved! Bad search results, "0 items found" but it did find items

I'm getting really weird search results today. I searched for [AA117 diode] and Ebay responded with "0 results found" but then displayed about 5 results where the item's titles have both "AA117" and "diode". Screen shot below. Wait, is that because m...

Accessing my Watch List

When I click on watch list , "sorry------ try again later: comes up most of the time. Repeatly clicking sometimes works. Very frustrating !!!

60 day-total

Hello!I'm new at selling on eBay.When I enter selling activity, I can see my 60 day-total.I wanted to know what does it mean?When I entered today I was given different numbers, with a few minutes difference, and didn't sell anything between the two e...

Unsold Item & All Selling pages not loading

When I click on either my Unsold Items page or the All Selling page the pages come up for a second or two then goes to an error page saying."Something went wrong. We're sorry." I have tried over and over and it continues to happen.