Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listing Category Glitch Switches Category

I called and reported this glitch yesterday. After choosing a category, the draft listing opens with another category selected. Day Two... Step by step:I Use Chrome browser. I click "sell", click "create listing", click "single listing". I type a des...

Free Returns Filter still not working 120 days later.

The free return filter is still excluding over 1200 of my quailifed listings and is still costing me sails.Is there any update on fixing this known issue or is it still on the bottom of the list? You can check your on listings to see if you are being...

image not available 10-9-18

I cannot see any images today. Yesterday (10-8-18) everything was normal. Cannot list or review for purchases. I run Mac OS X 10.6.8 with Chrome browser. Tried different browsers. Logged out and back in. Tried another computer running Win 10 and Expl...

Unable to revise listings GLITCH

Cant revise listings, says "Oops something went wrong" tried all different browsers and cleaned the cache.Problem!

saved searches

A few days ago, no more than a week, I started getting my saved searches emails in the afternoon instead of early morning. So now when I check my email every morning all the best deals are gone already because I am viewing listing updates from the pr...

Technical issues with site 9 Oct

There appears to be multiple technical issues with the site as of 8th and 9th October:1. Buyers report that they cannot pay for items.2. Two managed to process orders under unpaid items.3. Half of listing are blocked from posting reviews.4. The major...

Instant sales drop to 3 sales a day after 2 years stable 20-30 sales a day.

I am not sure if it is has to do something with announced 'technical issues', but the sales instantly dropped after July 1st to ridiculous numbers. Anyone else faced the same problem?

Stuck on old layout

I want to switch to new mode on the layout of my profile and such but I cannot find out how.

Please enable JavaScript Our new search experience requires JavaScript to be enabled. Please enable

I disabled javascript a few weeks ago, and it made my browser run much faster. It also made the browser stop crashing 5 times a day. I can also open 50 browsing tabs at a time, before, even 10 was a problem. I also don't get as many popup ads, and I ...

Ebay Foreign Language Markets

Signed up for Ebay foreign market test and now MY Ebay selections like Selling or Unsold are in French! Anybody know what's up? Alan

shipping link always broken now

I click the tracking number but nothing happens. so tired of all the glitches and broken links.

"Contact Buyer" Option Not Working (System Error/Page Not Responding)

Is anyone else having issues when trying to use the "Contact Buyer" dropdown from an individual sale within your orders dashboard? For the last 4 days I keep getting this "Page Not Responding" error: Error message on my "Contact Buyer" link Does anyo...

Deleted saved searches showing up in email

Back in Aug., I started getting emails to saved seaches that I was unsubscribed to. I deleted them and still continued receiving emails for the same saved searches that were now deleted. Called eBay and they said it was a "bug" and they were working ...

NEW EBAY SHIPPING LABEL

Did anyone notice that the new eBay labels were printing postage labels for October 8th when the post office is closed today for Columbus Day?I sure hope that we don't receive late tracking for them not picking them up today.Has anyone talked or hear...

Shipping & Payments Tab / Get Rates calculator reloads page

On the Shipping and Payments Tab where you enter QTY, COUNTRY & ZIP CODE and click "Get Rates" for multiple items... The page just reloads, cannot see what shipping would be for multiple items. Tried different multiple listings and tried MS Edge, Chr...