Please Help Why are my keywords disappearing when i publish my listing ??

[country-hearts]

I sell handmade stuff which is all slightly different is each listing is different to some degree

Hence I use sell similar item

Which normally means I can just update it a bit

When putting my listing together I also add some keywords in the description

but as soon as i publish the listing all my keywords have diappeared

Its driving me mad

does ebay not want us its making things more and more difficult and time consuming

Also there is a ton of HTLM appearing that is clotting the listing

Can anyone explain why this is happening and is there a cure Please

[berserkerplanet]

No idea offhand about the keywords other than eBay may frown upon them as some sort of keyword spamming and is removing them. Have never heard of anything like that though - generally, eBay doesn't remove things- they just don't let a listing go live or they take it down later when the bots find something objectionable.

The HTML is concerning though, and may be involved.

What is the item number of a listing having issues?

addendum:

I looked at one quickly and see tons of junk in the item specifics. Never seen a seller do anything like that. It looks like keyword spamming and I doubt eBay is fond of that. (I don't like it viewing as a buyer.)

[babclassics]

The loss of custom item specifics is real and is not keyword spamming (at least in my case).  If you get spamming you will get an email from eBay telling you what they want removed specifically.

This is a known bug that started recently with the rollout of the latest specifics reorganization.  It effects both existing listings that you edit (like change the price).  Or new  listings that you create from scratch or sell similar.   eBay listing editor simply deletes all but 1 (in my cases) of the custom item specifics at the time of save with no warning.   The really nasty variation is if you go edit the price or quantity in seller hub list of active items without opening a full edit the same problem happens.

This issue has been reported to the blues and tech knows about it.  No ETA.  ANY listing that is edited in ANY way will loose some or all its custom item specifics.  How many are lost depends on the category.  For sure consumer electronics vintage,  and speakers and subwoofers have this problem.

For now suggest NOT using custom item specifics.  Put the info in the description or in eBay supplied specifics list "features" or similar if possible until the problem is fixed.....  Not sure I would trust it even after a fix because this has happened twice in the last year so it will happen again.

See also posts: https://community.ebay.com/t5/Technical-Issues/item-specifics-disappearing/m-p/29913451#M57634

https://community.ebay.com/t5/Technical-Issues/Ebay-System-Deleting-ALL-Item-Specifics-Catostrophic-...

[3eyedfishcatcher]

Are you seeing this on a web based browser or a mobile app. Your descriptions are long and have similar sentences. For mobile devices ebay uses a algorithm to edit and shorten the description into a smaller summery. If you are looking at your listings on a cell phone or tablet they may all be there but only appear to be gone due to the mobile summery misrepresenting your description. If you are on a mobile device there usually is a link that takes you to the full description. Also you have a lot of similar item specifics and again if you are viewing this on a mobile device it may be eliminating some words so the listing can be viewed due to limited display space.

If you are on a web based browser have you opened the listing to see if they are still there. Have you tried to add them again. Also is this happening to your tittle, item specifics, or description. And on a side note a lot of sellers have reported losing item specifics after this weekends update. It may be good to know is this happening to new listings, listings that have been running for a while, listings that GTC just relisted, or listings you end and then relisted.

It may also help if you provide a few screen shots so others can see exactly what you are talking about.