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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Kindle fire ebay app

Hi. I had to get a new Kindle tablet. On my old one it let me sign in with Google but it isn't allowing that now, so I'm not getting notifications because it won't stay logged in. The Kindles are identical so I don't know what the issue is. For anyon...

Can't sign in to to ebay.

I cannot sign in to ebay at all, it started doing this about 20 minutes ago. I tried to sign in, and it takes me to a page that says that "occasionally we require you to enter a verification code to protect security", (or something to that effect), s...

A Month Later, ACTIVE CONTENT MESSAGE is removed from listings.

I don't recall the exact date but reported this condition twice by phone to a herd of gophers with flailing limbs to no effect. One of these useless go-betweens in tech dept [he said] offered a refund of "between $50 and $75" for my lengthy time on p...

cannot pull up any completed or sold listings.

I cannot pull up completed or sold listings. The quantity comes up, but no details what so ever.

I keep getting Internet Explorer has stopped working.

Using Google I get "Internet has stopped working" message seconds after home page opens. eBay works okay if I use Firefox browser.

it says i do not have connection to the innternet

so when I go to load the page it says I do not have internet connection .windows will let me know when changes are made .and then ask to close the page .but it just reloads each time and says the same thing . but I do have internet .and it is working...

Resolved! Login problem

I have made several attempts to login to my eBay account but keep getting a message that the internet is not responding. This is the only site that is not working on my computer. Is ebay experiencing problems? My zip code is 37090.

What happen to SOLD page

OMG what the bla bla did you do now ebay. I cant see anything on my seller page. I want my old page back. Give us that option ?? I cant see if something is shipped I cant see if they paid I cant see anything. I used to open and see my whole list of s...

Resolved! Sold or completed search is not working today

Fist noticed about 1/2 hour ago.Results flash on the screen then vanish. I can view my own with no issues.

Resolved! Contacting Us

Is it possible for a USA Ebay person to contact us about a issue with Duplicate listings and Promoted Listings? Have made 5 phone calls only to speak with someone in another country. Asked each time to speak with a USA based person only to get told c...

Intermittent Glitch with Image Viewer on Listings (ebay.co.uk)

I'm experiencing a few glitches with the photo viewer on listings. Images are overflowing the bounding box of their parent containers (see attached screengrab), and when I mouse over them to zoom, the white square (which is usually centred under the ...