Report eBay Technical Issues
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Problem with receiving payment from Paypal, items not showing up as purchased in Ebay

I have a Seller who has just attempted to purchase multiple items for a lower shipping amount, and these items still list as current. No payment is showing up in Paypal and Ebay still shows the items available for sale. I called Ebay and was told the...

Items not showing in store

hi all - i just opened an ebay account yesterday and added 4 items for sale. I can see them as "active" listings but when i go to my store, it doesn't show any of the items and my store is empty. I waited 24 hours thinking it may just need time to re...

Need help closing account on eBay that was created with my email address by someone else

Hi, I need help closing an account/removing my email address from eBay. On Sept 29th this year, I received a "thank you for joining eBay!" email in my Gmail inbox. I was surprised because I did not create an account (I use another email address for e...

User avatar by Pathfinder
  • 2396 Views
  • 4 replies
  • 1 helpful

Website slow to use

I have a relatively capable computer running Firefox 58. Ebay has some of the slowest loading pages of any website that I frequently use. This is really kind of disappointing because there is such a big market place for buyers and sellers of just abo...

User avatar by Scout
  • 1054 Views
  • 8 replies
  • 1 helpful

Glitch after glitch! With Promotional sales!

Ebay needs to make things right with us sellers who are paying to have a store and can't use it because of all the glitches that are not getting fixed. Still seeing issues with running promotional sales, they do not want to start! Worked fine yesterd...

My Markdown isnt working, shows active but no items are listed in the sale??????

This is my first time trying to do a sale so I am not sure if I did something wrong, it looks like it did it correctly??? I want to make a % off sale for certain items, I followed the process all the way through to make it active and clicked that but...

Having an issue with Ebay page.

This is what I keep getting.... eBay Logo Enter your search keywordAll CategoriesAdvanced HomeSavedMotorsExpand: MotorsParts & AccessoriesAll Parts & AccessoriesCar & Truck PartsMotorcycle PartsAutomotive Tools & SuppliesApparel & MerchandiseMotors D...

Anyone else having sales issue today?

I average almost $800 in sales a day yet today in 11 hours I have had $30.00, something is clearly wrong. I usually get offers all day long, have had one. I called but of course they cannot find anything wrong and says there are no known issues. From...

Watchlist "Notes to self" keep changing on their own...

In the past few weeks some notes have been edited and replaced by notes from different items. For example: 'Item-A' has the note "$99 obo" but the next day 'Item-A' will have the note "$15 free ship" which obviously came from a different item (possib...

Shipping Exclusions keep changing by itself

Exclusions to PO boxes have been added to all of my listings without my consent. Furthermore there is no option to remove it or change it.When going to the exclusion page there is no box checked to exclude PO boxes, it is already unchecked but still ...

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