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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't send a revised invoice.

I'm aware Ebay automatically send an invoice to the buyer when an item sells, but sometimes I need to send a revised invoice - and the page just freezes. This has been happening some time for me now. What I then have to do is, go on my phone, go to '...

Why does my screen tab to the left when I open an item to view information?

No longer be able to Switch to old Purchase History page (A NIGHTMARE)

Hi there. Until recently I was able to choose between the new and old purchase history page. As of today the option to switch to the old purchase history page has disappeared. This is a serious misjudgement on the part of eBay. The old page was much ...

What happened to ebay...everything looks horrible & impossible to us

Was there an update? Is there a way to use the old format?I buy lots from china, some taking months to arrive, and all of it is gone, no tracking numbers and on auction pages you can view descriptions. I used top be able to click on "view desktop sit...

The option to Sell internationally with the Global Shipping Program is being check by default

I noticed last night that the items I had listed for the last few days all were set to ship through the global shipping program. While I am enrolled with the program that is just so I can sell items internationally. I only ship to a few different cou...

can't open ebay

ebay shut down after a few seconds saying I am not connected to the internet, but I am connected because all other apps work fine.

Resolved! Can't find link to switch back to original (useful) Purchase History Page

...so, when they first introduced this utter garbage of a revamp to what was then a perfectly functional Purchase History page, I immediately switched it off as the bad idea that it was...so, recently, it somehow got switched back on, and now I have ...

When Ebay fails to address Technical Issues

Apparently Ebay claims their message boards but it's obvious they don't. There are many Ebayers, buyers and sellers, weighing in on "no followed search emails" along with others posting about bookmarked searches not working. Ebay has a problem and is...

Resolved! Ebay System Shows Possible Fraudulent Account Notice from Paypal; Paypal Say No Such Notice;

Attempted to start a return tonight. Every time I hit submit button I receive a notice that the request cannot be processed due to a notice from paypal about possibly fraudulent activity with my account. I checked with Paypal, no such notice or probl...

My purchases history won't load

How! Can anyone help? For 2 days now my purchase history loads 4 or 5 items then goes blank. I've tried signing out and back in, clearing everything and rebooting nothing works. Thanks for any help!

Resolved! No longer be able to Switch to old Purchase History page (A NIGHTMARE)

Hi EBAY,If I am the upper management at Ebay, the first thing I would do first is to FIRE IMMEDIATELY the guy who is in charge of the new EBAY Purchase History Design since he/she has no idea how bad the negative IMPACT it would be for BUYERS specifi...

Can not list

Why does the SELL button not work. Can't list new items.

LEAVING PRODUCT REVIEWS

I was having difficulty finding out how to leave product reviews for items I have purchased in the past, but now I have figured it out so wanted to share. Easiest way to leave a product review is soon after you have received your item. On the right s...

Cancel a purchase

My experience with trying to canceling a purchase made in error. During the Christmas season I sold several figurines . One buyer purchased 17 units. I had accidentally listed one Item twice for auction. I gt a flag from eBay saying it was a multiple...