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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

cllicking on "Advanced" to edit my search not working in this sub-category

In the "Collectible magic lantern glass slides" sub-category, when I click on advanced (so that I can edit the search) I can usually add a seller's ID to filter them out, but with this sub-category the edit page reverts to all of eBay, not just the "...

Resolved! My Store Has "Vanished" to the Public! No One Fixing My Problem!!!

After so many years of being on EBay, I feel frustrated and desperate!!!I have had a successful Store for six years now.Last week, my Store "vanished"!I have 981 Active Listings that are NOT showing to the public. I have called EBay 7 times, asked to...

0 Store Impressions from 1/19 anyone else?

Showing 0 Store Impressions from 1/19 had 500-3000 daily before 1/19 consistently never 0 anyone else?Anyone know why or what it means?

Ebay Tech not Helping

Hopefully someone will actually respond and make a difference by posting this negative feedback on ebay. I am a seller on Ebay and for over 2 months I have had a tech issue on eBay's side not mine. All I get from supervisors and managers is the tech ...

Revising or Adding New Variation Listing Problem??

Is anyone else having an issue with the variations page?I have a listing with a variation and I am trying to edit it and it is not allowing me to click on any of the buttons, not even the cancel button! So I decided I would try to do a new listing fo...

Getting ACCESS DENIED in Resolution Center when asking eBay to step in to escalate a request

Currently having a problem with a seller so I opened a request and today was the day I could finally escalate it to ask eBay to step in. After trying to submit my request, I am taken to a white page that says: Oops, we had a technical hiccupPlease tr...

Resolved! Shipping label date will not change from today........worked this morning, now working now 1/28 2CST

Domestic shipping label form will not change from "today" as the shipping date. I've opened the form from different tabs, no help. Working fine this morning, but not this afternoon.

Domestic shipping label form will not change from "today" as the shipping date.

Domestic shipping label form will not change from "today" as the shipping date. I've opened the form from different tabs, no help. Working fine this morning, but not this afternoon.

BUG: "Eligible for Unpaid Item Case" status happens WAAAY too soon.

trinton@ebaybrian.t@ebayheidi@ebaybueller@ebaybueller@ebaybueller@ebayanyone@ebay YET ANOTHER BUG...Today I see this; one order eligible for unpaid item case -- HUH??? So I investigate... Sale was on the 26th and today is the 28th -- HUH???So I inves...

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Resolved! How to remove photos from your community profile

I added a photo to a post recently. I noticed this photo was on my community profile under "My Photos". It was just a picture of some words that was appropriate for the a question that I was answering, but I didn't want it on my community profile. I ...

Buggy Bug

Life is good. Sales are typical. For over a week my seller hub link for "Unsold, Ended Listings" has read 47. When I go to the page it shows the correct reality; "Manage ended listings (0). If I end an item the 47 does not change (many refresh attemp...

Promoted Listings Technical Issue re: Shipping Options, specifically Local Pickup option

There is a technical issue with promoted listings, those which appear as sponsored and are essentially advertisement listings. If you have, among other shipping options, local pickup selected as an option, then the listing appearance on the user inte...

Resolved! My listings are not showing up on my Ebay store

Uploading photos to new Auctions

I'm having a problem uploading my photos to new auctions. Right in the middle of them uploading one with others pending, I loose my eBay signal. It's been happening all evening and it's frustrating. I checked Google for any eBay problems and there ha...

shipping exclusions.

When I list an item I uncheck everything where it says Exclude shipping locations. When I look at my listing, the excluded locations are back, also PO box. I don't want any exclusions. I revised items numerous times and it always shows up. I called E...