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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Bug: Buyers are not being charged handling charges

On order placed today. USPS discounted rate is being charged without the handling charge.

I Still Cannot Rename My Custom List

I am trying to change a custom list name to something else, not a sellers list but "Watchlist" type of list, and there is no way to do it any more; even when I go into the beta format it goes into the new format. Anyone know something I don't know? S...

Can not checkout by PayPal

I can not checkout by PayPal for 2 days now, always receive error message as attached picture

IS THIS ANOTHER GLITCH?

When checking seller hub this morning I noticed this peculiar info being displayed:"Data for Jul 22 – Aug 15 at 8:40am PDT. Percentage change relative to prior period." This is under the sales section and it also shows sales being down 72% for the sa...

EBay technical issues

I've been trying to contact the seller to see when my package is going to come in and I've tried to look up the packages tracking number and nothing's shown up on the package and I'm getting errors every time I try to contact the seller to try to fix...

Seller Hub Deactivation

How can I remove Seller Hub?How to return to the initial status of the seller?Thanks

error message when trying to print packing slip

Im unable to print a packing slip for an order. Keeps returning to try again technical difficulties error message. I cleared cache and reloaded new ebay but all morning its not working.

saved searches list jumping/flickering

for about a month or so (and not every time) I enter my saved searches list the searches flicker or jump and it's impossible to click on the ones I wish to enter. Happens on two different computers.

Missing or Incorrect Footnote on "Subscriptions and Fees" page

On the Subscriptions and Fees page, there appears to be a missing or incorrect footnote. Below is screenshot of the Discounts section of the page. In the last box in the table, "Credit toward Promoted Listing", the cross symbol (†) indicates a footno...

Image viewer skipping images when using arrow keys

The image viewer for an auction listing no longer advances correctly with the arrow keys. Instead of going to the next or previous picture, it skips two, sometimes three, images. Occasionally it works as expected, but it's not reliable. The behavior ...

insertion fees overcharge

after checking my invoice this month my insertion fees were 140.00 more than the usual amount every month....I have the same amount of listing roughly every month.....1000 free and 3000 that I pay 10 cents for .....this month it charged me for 4300 l...

Constantly having to relogin.

Is anyone else having issues with EB constantly asking you to relogin? Every time I go to another page it's seems like it wants me to log back in. This just started happening yesterday. Very annoying, I'm trying to do product updates and it's too fru...

Stamps.com missing importing orders (glitch)

I've noticed this a bit in the last week, that Stamps.com would miss 1 or 2 orders to import into the software... about 2-3% of the entire import list. But today it's missing a ton of orders when I import. I'm even periodically clicking the import or...

Cannot sign in to Packlink with 2FA via mobile app enabled

It is impossible to sign in to Packlink to print a label if mobile 2FA is enabled, because clicking on the packlink tab redirects to a page demanding a Paypal key with a 6-digit code. I have never had such a key and cannot retrieve such a code, and t...

My Sequential order numbers replaced by random XX-XXXXX-XXXXX format numbers in interface

When I set up my store on Ebay I opted for a simple sequential order number system which has worked well until about 3 days ago. Random numbers with the format XX-XXXXX-XXXXX started to creep in and today I'm seeing only these numbers in the interfac...