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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My Sequential order numbers replaced by random XX-XXXXX-XXXXX format numbers in interface

When I set up my store on Ebay I opted for a simple sequential order number system which has worked well until about 3 days ago. Random numbers with the format XX-XXXXX-XXXXX started to creep in and today I'm seeing only these numbers in the interfac...

Revising Listing: Saving...Saving...Saving...Saving

I've been trying to revise some listings today, and while I have gotten some done, I've been stuck on one in particular. The only thing I'm trying to do is add more info to the product description. As soon as I do, it tells me that it's 'saving' my c...

ebay began to have problems with payments on 8/17/2019 and even today 8/18/2019 has problems

ebay began to have problems with payments on 8/17/2019 and even today 8/18/2019 has problems because on 8/16/2019 I could make purchases without problems that happens with ebay ebay must implement new payment methods to avoid these problems God Adyen...

i can't pay anything on ebay

i can't pay anything on ebay this started 3 days ago.

Address Labels Category

Is there a technical reason eBay does not offer variations function/option for the listings in the Address Label Category? This would be great for color, size and finish options that my store could be 4 times larger...

Resolved! iPhone 6 Plus Touch Screen Assembly Replacement A1522 A1524 LCD Digitizer

I bought an A1524 iPhone 6 Plus Touch Screen Assembly Replacement A1522 A1524 LCD Digitizer for my screen broken phone. The phone part number and the ordered part numbers the same but my phone only one connecting cable. Received part has many cables ...

Clearing Recently Viewed Items under new Homepage Format

As of this week, Ebay reconfigured the homepage. There is no option at all to clear recently viewed items. If you click on the big 'Ebay' logo scroll down, the option to remove is gone. Who knows how to clear history short of resetting Mozilla and wi...

Returns

Hello,I am trying to return 5 pieces of Amazonite hearts. I sent a message to the seller and didn't hear for awhile. So then I started the refund process. He gave me the seller's address. Then it disappeared. I didn't write it down and can't find it....

Ebay won't let me check out on a buy it now?

Are anyone else having issues checking out on a buy it now item?? Ebay help!!! Please!!!!

Messages are not working

Hi is anyone having problems sending and receiving messages? I can send the message but when i go to my sent folders the messages are not there and i know the other memeber is not receiving them.

Repeated Signing In Problem Using my Personal Desktop! What is going on? Managed Program Banner!

As of last week, I have repeatedly had to Sign-in on my account. The system would randomly kick me out and I would be forced to re- Sign-in despite the box checked: [Keep Me Signed in.] When I attempt to Sign in, I am met with this large screen banne...

How does an item you have for sale appear in your WATCH list?

I have never seen this before but I have an item in my WATCH list that I am selling....how does that happen?

eBay Bucks Promotion of 10% bonus in app and 6% on-site not working

I have an error on the amount of eBay Bucks I am supposed to earn for the promotion that ran from August 13th to the 14th. The promotion detailed an added 10% bonus on eBay Bucks if shopping in the app or 6% if buying on the website. I had purchased ...

Managed Payments - Needs More Headers

The transaction headers for the managed payments screens does not show the buyers name. It shows the Ebay user name only. The buyers name has to appear on these screens. Also, the payment fee needs to show. Not having these two items showing on the p...