cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Mobile messages reloading home page

This has been happening for about a week now. If I try to click my messages, ebay just reloads the home page instead. 

 

I have had to resort to opening my outlook and specifically checking for ebay messages there instead, then loading laptop so I can reply on the desktop version. 

 

Any ideas why this might be?

Message 1 of 3
latest reply
1 BEST ANSWER

Accepted Solutions

Mobile messages reloading home page

@cool_sezz 

 

If you are having trouble while using a mobile browser, try requesting the desktop site version of the page and then open links in the same tab:

 

https://community.ebay.com/t5/Technical-Issues/Will-not-stay-in-Classic-Site-mode-listings-appear-in...

 

If the link to the message inbox is not working for you, try this link for messages from members:

 

https://mesg.ebay.com/mesgweb/ViewMessages/0/m2m

 

View Best Answer in original post

Message 2 of 3
latest reply
2 REPLIES 2

Mobile messages reloading home page

@cool_sezz 

 

If you are having trouble while using a mobile browser, try requesting the desktop site version of the page and then open links in the same tab:

 

https://community.ebay.com/t5/Technical-Issues/Will-not-stay-in-Classic-Site-mode-listings-appear-in...

 

If the link to the message inbox is not working for you, try this link for messages from members:

 

https://mesg.ebay.com/mesgweb/ViewMessages/0/m2m

 

Message 2 of 3
latest reply

Mobile messages reloading home page

@eburtonlab I have tried the desktop before, but it just loads a page saying it isn't available on mobile device (I used to be able to work around it and get it to load, but now even that doesn't work). 

 

The members link is one I am yet to try, so I'll give that a go next. Thank you!

Message 3 of 3
latest reply