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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Time Remaining has disappeared

Approximately a week ago the "Time remaining" information disappeared from my search list listings. I checked view>customize to see if the Time Remaing box was still checked and it was. In an effort to troubleshoot I even clicked on Restore defaults>...

Retrieve Message From Archive

In error, I've moved a message I sent to the Archive folder. There's no option in the 'Move To' drop-down to get it back to 'Sent'. Is there no other way?

Can't Delete "Sent" Messages

In the Messages section of My Ebay I have a long list of messages I've sent that are now obsolete and I'm trying to delete them. Batch delete won't work even though there is a box to check that includes all of them on a page. It does not work and I g...

Postage Label purchase and printing error?

Attempting to purchase purchase labels this morning via eBay and continually receive an error "warning" or check browser (using Chrome). Is anyone else having issues purchasing postage this morning?

Resolved! "Late shipment Rate" is high because it is pulling an entire year instead of a month. anyone else?

My late shipment rated quadrupled (still not a threat to my rating thankfully) because for the October 2019 evaluation it is pulling an entire year instead of 3 months. Please tell me this isnt the new way to track that customer service metric and in...

Listing issues...

Photos seem to work, but then it wont let you save to draft or list. Yesterday, it finally let me do one, and it did not save description or title correctly. Go to change it and it just says "saving" - fees icon is "calcuating" and wont let me revise...

Resolved! Bugs when using advanced search in ebay

Since 2 days ago, whenever I use a customised advance search, it will automatically default to a 48/50 item page instead of the usual 192/200 items i have specified in the search. Only the first page has 192/200 items. The subsequent pages all have o...

Am no longer receiving listing confirmation emails from ebay

Hi, Am not receiving listing confirmation email from ebay for almost 2 months now, can anyone give any solution ? is there any issues from my side. I have not updated any details yet. I was waiting till now, but no any solution yet. Am from India, i ...

PHOTOS WON'T UPLOAD

On Sell Similar listings this morning, I can't upload any photos. I have tried on several different listings. They run up to 100% and then give an error message. Photos are fine on my end.

Shipping labels

I cannot generate labels - it'd Friday and I have to get this stuff out. Whats the issue - should I wait a few hours or go to pay pal??

Sellers sending me Pm’s But can’t read the messages ?

It’s driving me crazy. Show the start of the message go to reply and there is no message within the reply ? I cant find the message content from the buyer ? help !

Photo's wont upload ?

Ebay says nothing?

Ebay say on their community webpage " When you experience a technical issue on eBay, we want to know. This board is monitored by staff and experts from the Community. " Yet Ebay remain silent. Should they not at least acknowledge that there is an iss...