Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Resolved! Message sent to seller

I was sure I'd sent a message (Contact Seller) to a seller about a previous purchase but I can find no record of it in the Message centre - are they stored elsewhere?

Time Remaining has disappeared

Approximately a week ago the "Time remaining" information disappeared from my search list listings. I checked view>customize to see if the Time Remaing box was still checked and it was. In an effort to troubleshoot I even clicked on Restore defaults>...

Can't Delete "Sent" Messages

In the Messages section of My Ebay I have a long list of messages I've sent that are now obsolete and I'm trying to delete them. Batch delete won't work even though there is a box to check that includes all of them on a page. It does not work and I g...

Resolved! "Late shipment Rate" is high because it is pulling an entire year instead of a month. anyone else?

My late shipment rated quadrupled (still not a threat to my rating thankfully) because for the October 2019 evaluation it is pulling an entire year instead of 3 months. Please tell me this isnt the new way to track that customer service metric and in...

Listing issues...

Photos seem to work, but then it wont let you save to draft or list. Yesterday, it finally let me do one, and it did not save description or title correctly. Go to change it and it just says "saving" - fees icon is "calcuating" and wont let me revise...

Resolved! Bugs when using advanced search in ebay

Since 2 days ago, whenever I use a customised advance search, it will automatically default to a 48/50 item page instead of the usual 192/200 items i have specified in the search. Only the first page has 192/200 items. The subsequent pages all have o...

Shipping labels

I cannot generate labels - it'd Friday and I have to get this stuff out. Whats the issue - should I wait a few hours or go to pay pal??

User avatar by Adventurer
  • 316 Views
  • 6 replies
  • 1 helpful

Ebay says nothing?

Ebay say on their community webpage " When you experience a technical issue on eBay, we want to know. This board is monitored by staff and experts from the Community. " Yet Ebay remain silent. Should they not at least acknowledge that there is an iss...

User avatar by Pathfinder
  • 368 Views
  • 5 replies
  • 5 helpful
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