More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Watch List
Why can't I delete items from my watch list?
Pictures are missing and can not relist items
can not relist auction items and can't put out new stock. Also pictures are missing
Selling Manager Pro
I'm subscribed to selling manager pro, but I can't find it in my subscriptions. Help, please.
Resolved! Unable to change offer settings
I am trying to turn off offers on my auction however I am completely unable to do so. I'm not able to from the revise listing screen, and from the "review all offers" screen I am met with a blank white page after I click on "Change offer settings". I...
Resolved! Listing not ending after purchase
Hello. I sold an item on buy it now, but the computer did not end the item as it should. I happened to catch it hours later and ended it myself. Is this common with the buy it now Good Until Cancelled? Is there another way to do buy it now besides Go...
Ad Blocker continues to suppress some *Sponsored* items; *NON-promoted* appears *FIRST* in results
Today some search results caught me by surprise. Because my search was narrow, it was easy to notice that something was going on. As discussed around the internet and on eBay in September, my ad blocker continues to suppress sponsored/promoted listin...
Size searches in Clothing all messed up
What has happened to the size search in the Clothing category? When I click on a particular size, the number of items changes, sometimes down to 1 item. Also, when I click on one size from a category, it deletes my selection from other categories. I ...
Resolved! All our auctions that completed today finished with free shipping
Today all our auction listings ended with free shipping... we do not use free shipping and never haveMost listings are done individually and not copied from another listinghas anyone else had this problem?Thanks!
Customer service phone contact problem
Hello eBayI've been trying to call customer service for 3 days with the various 866 numbers, but there's always a recording saying eBay is updating their phone system and cannot take any calls, and to call back later. It's unlikely that it's been upd...
ebay technical issue refund outcome
ebay sent me(the buyer) a comf email and a shipping email for my EXCHANGe A different date to ship by in them. I only noticed the date in the shipping label email when I printed the return label. They stepped in 5 days before that date i was going by...
Bundle listing error code
I am attempting to list my old Iphone with a case. When I attempt to list the item it comes up with an error code that says if I want to list multiple items I have to make it a bundle listing. I see nowhere where I can create a bundle list or a drop ...
PAYPAL NOT WORKING
The blue endlessly spinning wheel is happening to me, I can only check out with a debt card... and the reps at paypal and ebay are no help... ive done ALL the work arounds posts around the internet and nothing worksLooks like eBay made some changes/u...
Unable to select PayPal during checkout
I'm trying to use a prepaid card loaded into my paypal wallet to buy a gift card but no matter what I do, It won't allow me to select paypal. It errors out and tells me to use debit card, but then I can't use the pre-paid card either. SUPER FRUSTRATI...
Cannot Log Into Account Settings While Already Logged Into Ebay!
Today, I accidentally discovered that even though I am logged into to Ebay, I cannot login to the Account Settings Section to edit or just view items such as contact data. When I re enter username and password, they are rejected. I made two long and ...
