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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Choosing "Does Not Apply" Deletes Info and Resets Listing.

Has anyone else been having this issue? For the majority of mens clothing listings I have to actually type in "Does Not Apply" for UPC on pre owned items but then it screws up the listing and resets everything. Sometimes it does it right away.... oth...

Any idea how I can get eBay on Firefox to work again?

I usually use Firefox as my main browser. The last month or so I have however been unable to login to my account while using it. The reason being that every time I try to login using Firefox I'm asked to verify a captcha that tells me to correctly pl...

SOLVED. Avoiding excessive CAPTCHA challenges.

I was being challenged before login, after login, and prevented from logging out without responding to a third challenge. The window would close but I remained connected to my account.Last night, as I was in the twilight before falling asleep, it occ...

Problem with Q and A ??

Is there a problem with Ebay's "ask seller a question" function? Not receiving and not being able to send messages?

Refund button not working

The refund to buyer are not working on ebay or paypal. What to do?

E-bay bugs to many to list causing seller a nightmare trying to keep up

So I ended a listing that had all variations in sizes but one style, missy and plus. I ended the items because it is getting lost and wanted to push it up to the front so I ended it and relisted it and everything I sold in the past was lost so now I ...

ITEMS NOT SELLING, TAKE A GUESS WHY? ALL MY CATAGORIES ARE WRONG

Before E-bay ends this, please realize this is really happening and sellers should KNOW ABOUT IT, SO PLEASE DON'T DELETE IT.So, one of my top sellers are just not selling why is this happening, take a guess. When e-bay tried once again to fix what do...

Photos Disappearing

I create 6 to 10 new Drafts once or twice a month and then List them 1 or 2 at a time two or three times a week to keep our list active. Lately, when I try to list a draft, some or all of the photos have disappeared. All I get is the icon for a photo...

Is any body else having trouble with photos disappearing in drafts?

HI, is any body else having trouble today with photos disappearing in drafts? For the past 45 minutes I have lost several pics in drafts...

"Your January 17, 2020 payment is processing"

I have five purchases that have gone through on the paypal side, but the ebay side is still just saying (in purchase history) "Your January 17, 202 payment is processing". All five of these transactions are reading the same, even though the money has...

Resolved! Pics not loading in the drafts section!!!!

I have been fortunate enough to not have any issues with the ebay updates lately until this past week. I have a few drafts saved and when I get into them....Most of the pics are not showing. What the heck is going on. Ridiculous. I cant list anything...

Ebay Scan Form is not working - Shipping Labels did not show accepted

I printed out 6 shipping labels on Ebay at around 3:30 am EST on 1/15/2020. I then printed out my USPS Scan Form. Compared to previous Scan Forms, this new Scan Form for 1/15/2020 has a different and weird name. I shipped out all the packages around ...

2019 Inkfrog Update

greetings Inkfrog, BigCommerce & Ebay Tech Support, I was instructed to contact customer support regarding an ongoing issue I am having with listings that were created / approved / scheduled / and successful launched on Ebay. In my listing library, f...

QUESTION

I edited a List of sales, I also a preview but I think it takes something to put the List on the eBay platform, in order to be able to be seen by interested buyers. WHAT the and HOW is it done ? Thanks.