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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Congrats Ebay! I think you fixed the Markdown Manager. Now let's work on everything else

Ok, rather than being negative, I will try to be positive here. For the past two days, the markdown manager seems to be working the way it is supposed to. The sale starts and ends when I want it to. I guess enough of us complained so finally somethin...

Trouble logging in.

Hello all, I’m having trouble logging into one of my other accounts and so I made this one to seek help.In my other account I was really stupid and repeatedly procrastinated paying my fees and so ebay have suspended my account. All very understandabl...

cannot list items

Hi!I need clarification with regard to the product listing on my eBay account. For 3 days I'm not able to list any single product on my eBay account and there is a huge slowness occurring on the page. Especially the page is getting stuck every time w...

Note to self messages do not get saved in my Watchlist

I often maintain 100 items in a Watchlist, and find it helpful to record notes for each item such as the responses I receive from Sellers (measurements on a piece of clothing for example, condition issues that are evident from photographs, etc.). Des...

Resolved! Having trouble with XML calls...

Hallo, i'm new to the ebay api and am working on getting api calls to work. I assume to have done everything required according to the documentation, but still the XML interface only works for one single call (getItem) for me, but not for any of the ...

Record missing in Paid and Shipped report?

Hi, I made a paid and shipped report on 2nd Dec and 15th Dec with the same date range (Ship and paid within Nov 2019). The report on the 2nd dec had 1671 line and the report generated on 15th Dec only have 1669 lines. 2 lines of record are missing wi...

Denied From Removing Subscriptions

I went to my notifications to remove some subscriptions. I checked the boxes and clicked remove. Then I got a message saying access denied and I don't have sufficient privileges. What am I doing wrong? There are some notifications that I don't want t...

Store issue

My items don't appear on my store. And my store still empty

You don't have permission to access ebay

Happenned to day no access to ebay i can go inside ebay trough 4g so i dont know why my ip is blocked or do you have some technical problems? Access DeniedYou don't have permission to access "http://www.ebay.nl/" on this server.Reference #18.6f15655f...

Item Specifics for Category 'Stamps"

Can someone please explain why a redundant "Place of Origin" Category has now been added to the Items Specifics for the "Stamps Category"? What does eBay think 'Place of Origin" mean and how does this differ from the Categories that Stamps are listed...

Email offers and buy now sent from eBay to customers email

It s disgraceful at this shopping time of year not to help your sellers sell and buyers buy. Why do you have this site if you don't fix it. How many engineers do you have and why can’t they fix it it has now been three weeks since this program of eBa...

Revising price on my listing

So I have never sold anything on ebay and I have run into an issue. It seems that people are willing to pay more for my item and because of that I wanted to increase the price. However, Ebay will not let me change it and I am confused as to why, If a...

Ebay.com not loading at all

I tried ebay.com.my.... Photos not loading. For ebay.com, whole site not loading.

Items don't appear on my store

My items don't appear on my store. And my store still empty

ERR_TOO_MANY_REDIRECTS

Over the last 2 days when trying to click on items after being on eBay for a few minutes I get: This page isn’t workingwww.ebay.com.au redirected you too many times. Try clearing your cookies.ERR_TOO_MANY_REDIRECTS So I clear Chrome's cookies and res...