Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Markdown Manager Sale not ending!

My 25% off sale was to end 3/2 at 9am Pacific. It hasn't ended. Says "processing." Fix it ebay.

I am unable to share any of my listings on social media.

Anyone else experiencing this. I think it is a bigger problem than ebay. Seems to be some concerning glitches taking place across all platforms.

Is there an issue with how eBay calculating USPS Rates?

I’m dreading to make that call to eBay. More often, the agents are poorly trained, read from scripts, etc… Generally, they can’t problem solve. I'm hoping someone can add some input. Anyhow, in one of our stores, we generally charge a flat rate shipp...

Sales Tax Bug

Sales tax is being rounded up to the next penny instead of rounding to the nearest penny. 5.46 x .07000 = .3822This should be .38 tax, but the system is rounding it up to .39 This requires an accounting adjustment to correct and balance accounts.

Global Shipping Program Broken/Not Working?

Hello, Is there some problem currently with E-Bay's GSP? I have an international customer who says they haven't received an invoice from E-Bay. E-Bay usually sends these automatically, because GSP sets the sellers shipping price. Further, if I click ...

Deleting an item from Watch List

Lately, when auctions have ended and you get the message “Item Is Not In Stock,” you had the option to “Delete Item” from your “Watch List.” Now “Delete Item” will not work. Anyone having this problem? Thanks.

Can't access eBay via Firefox

March 2019, I could not login to eBay using Internet Explorer so I switched one computer to Firefox, and the other to Chrome. Today I can't access eBay using Firefox - I get an error message - although on Feb 29th all was working fine. Fortunately, C...

EBAYSUCK

Ebay isn't displaying any pictures and just a word menu on the left margin

Seller fees

Hi, is anyone else having problems trying to make a one time payment on their seller fees? I've tried for the last couple of days and it won't let me pick any of the payment options. Wondering if it's my system that corrupted or is it an eBay issue?

Spring Seller Updates I fear have caused an issue when bulk editing

I attempted to bulk edit the Ebay Category field in a few items this morning, all had their item specifics in place, always have made sure to use this section...but when i changed categories all those Item Specifics were removed. I called Ebay and th...

Resolved! Items no longer displaying the banner 'Saved in your Watch List'

Hi all, When I view an item, then click 'Watch this item', I get a blue banner at the top stating 'Added to your Watch List'.When I refresh my Watch List, this banner used to change to 'Saved in your Watch List'.This was an extremely useful feature, ...

Resolved! System not allowing me to submit a refund

I've been trying to issue a buyer a refund on the mobile site, and now have tried on a computer through the website, and am getting the same message. It says there is an issue and to try again later.

eBay auctions slow to change states.

When an auction of mine ends it's taking around an hour for that item to appear in either the sold or unsold listings category. It used to take seconds (yesterday). Now there's been a SW update and things are painfully slow

Cannot view my SOLD items

I sold something today. I saw it when it had an hour ago. Now cannot see it as sold. Anyone else?

Bug in "ending soon": got email about relisted items that were not on my watch list

There seems to be a bug in the sending out of email reminders. I had two items from the same seller on my watch list but decided not to bid due to excessive international shipping charges. So when the items were unsold, I removed them from my watch l...