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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

SALES REPORTS EBAY SERVER DOWN SOLVED!

Hello all. If you are like me and was trying to connect to Sales Reports to get fee information for taxes this is the way around it.Print your monthly ebay invoices and the info for insertion fees and final value fees per month is right there. Just p...

Resolved! Activating 50% off final value fee DID WORK properly

I am referring to this promotion: https://mesg.ebay.com/mesgweb/ViewMessageDetail/0/All/120411863884 I did not do much in the way of selling on ebay. I mostly buy. But the offer caught my attention. I activated it. In fact, I activated it several tim...

Final Value fee payment

I've been trying to pay my Final Value fee with One Time Payment, but it doesn't go through. Paypal sent me an email saying to return to merchant and complete transaction. I tried and it still isn't working.

Display a large photo in search results with Gallery Plus - Can't Turn Off

Is anyone else having an issue where if they uncheck the "Display a large photo in search results with Gallery Plus" option it is still charging the $1? This issue just started today. I have tried two different browsers (IE and Chrome), saving as a d...

Resolved! no messages from eBay on sold items

No messages from eBay on sold items or payment of an item.Is there a way to fix this?

Bulk listing upload error 14004

I've read a few things regarding this error that don't explain my issue: My bulk upload file produces "Error - Error. Client Schema Version incompatible. Client Schema Version: 94. Minimum eBay Schema Version supported: 347."But if I open the file in...

Resolved! eBay shipping labels are not showing weight

Recently noticed that my eBay shipping labels have no weight listed.Is this okay with the post office?Is this a problem or will it remain this way?

Join the community, Join the community. Join the community. Join the community

so sick of getting that JOIN THE COMMUNITY.

Promoted Listings tool not working

Just tried to create a Promoted Listing campaign and the tool is not functioning. I have over 700 items listed yet the tool shows only 113 available. The unseen listings are for items I have recently promoted so I know they are eligible. Any eta of w...

Shipping displaying wrong options in all of my listings

Let's try this again. Apparently everything about eBay is broken and my post just got deleted for "authentication failed" I have 3 options for shipping in all of my small itemsEconomy, Standard and Priority MailNone of my listings have local pickup B...

Showing Buyers the Best Shipping Options

My expedited shipping options are now blocked because the estimated delivery dates have always been incorrect. In my business policies we offer First Class (FREE), Priority OR Express. Since this new change only the First Class (Free) option shows up...

The Sales Reports Plus page

OK, the reply box now works. When will we be able to access The Sales Reports Plus page? I reported it 3 days ago. Still not working. Says Its not you, our server is down.

I can not see images of any product

I can not see images of any product.Found this issue as well:https://community.ebay.com/t5/Technical-Issues/I-do-not-see-ANY-pictures-in-any-listings/td-p/27614645From 3 years ago.... Browser: Firefox/Chrome (tried both)OS:Ubuntu

Why are there no seller descriptions?!

Everything I click on has zero info where the seller usually writes a detailed description of what exactly I'm buying. It's a long, long blank page, and if I scroll down long enough I finally come to reviews of the product, and a range of other **ble...

Resolved! Classic View

This is a request from a seller to the people who do the programming for eBay. I only hope that somehow in this digital world it reaches the right party, but then again, I was hoping to win the lottery last night too.... Developers...I am old, and I ...