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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My Firefox is not responding

When Firefox hangs, it stops responding to your snaps and keystrokes and doesn't seem to do anything. In like manner, a "(Not Responding)" name has appeared in the title bar and the mouse cursor changes into a turning wheel when it's over the Firefox...

Verify your account problem

I have 6 user id's and I just started getting the Verify Your Account captcha garbage with sliding a puzzle piece into the correct spot on a puzzle.After that is done it says that I am verified but before I can log in a user id I have to jump through...

Screenshot_2019-11-14 Security Measure.png

Screenshot_2019-11-14 Security Measure(1).png

Solution for "Input data for tag is invalid" error when using the ClassAdLister Android App

I came across an eBay API error of "Input data for tag is invalid" while using the ClassAdLister Android App to list a product to eBay. Here is the solution I found that worked.This occurred during both the Verify and List process which the app goes ...

Sellers hub manages active listings changed to items ending last

Whenever I signed into the sellers hub mange active listings always started off with the items ending the soonest but some how has changed to items ending last. May have been something I did without knowing it but I don't know how to switch it back.

Code do not work

Hello, I have got a promo code to my message box.It is valid until 11:59 PM CET of the 1st of DecemberNow it was the 1st of December, 11:30 PM Moscow (CET is less). I tryid to use code, but every time I have got the message that it is not valid any m...

Uploading photos

I can't upload photos for more than 2 hours now. It's mid afternoon in Europe and the ebay system failes completely. Very frustrating at this time of the day when I'm trying to program my sales for the next weeks. I'm selling quite a lot on ebay and ...

Resolved! Sellers hub manage active listings changed to items ending last

Print active listings not working

Just spins the blue circle.

Oops! Something went wrong. Please try again later.

Hi.I've been trying to contact a seller, to whom the item I ordered has been shipped back.Every time I try to contact him, the interface says "Oops! Something went wrong. Please try again later." without providing any exact information on what went w...

Can't sign up to prime

Hi all, trying to sign up to prime but it says I can't because my original sign up country was not ebay. Com. Au.I did (I'm Australian) but lived overseas for a few years.Is there any way I can try prime? Thanks in advance for any help.

I can not sand invoice to customer due to the technical issues

What is going on with eBay. I have sold a bided Japan 2000 Yen banknote to my bidder. However, I sent the invoice for 8 times and the invoice always shows the technical error. I am sorry for my customer!

Android app crashing

For the past 3 days the app crashes everytime I open it on my Samsung Galaxy.I've updated and unistalled and reinstalled and still have the same problem.

Selling Page not working

Keep getting: Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second.Please try again later. Tried on two different browsers, and computers... What is going on ?

Report Item - File a Report - BROKEN PAGE :-(

How on earth can one report an obvious account take over or an illegal item when the "File a Report" page is utterly broken and doesn't work???? Sheeeeeee!!!I called ebay a week ago and reported it to someone at a call center somewhere in south east ...