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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Mark Questions as Answered in New eBay Interface

This is a really annoying feature (or non-feature) of the new eBay interface - having an "Unanswered message" flag in your Active Selling dashboard that will not go away. There is no way to mark messages as answered in the new interface. For anyone e...

problem with label shipping software

trying to combine shipping to send updated invoice to buyer, every time I try to change anything on invoice screen, screen does like a white over for a second and then just goes back to same screen, can't make changes. Help, Thank you

New glitch in posting

Keeps saying issue in photos but there is not any. Won’t let me post via iphone

Automated Feedback not working

The automated feedback stopped working yesterday. Normally, feedback is left automatically when a buyer pays. All the settings are correct, the feature is turned on. The Leave Feedback page wold not save the feedback left in bulk. Leaving feedback in...

eBay shipping labels "Open Label" using Firefox page won't load and downloads instead.

After paying for shipping I choose the "Open Label" button in Firefox, a page tries to load in my browser and then downloads the .pdf instead which is okay, but it should have opened the label, more work as I have to minimize the browser and find the...

why is taxing not shown in sellers received price

I will try this again. first time was rejected. My buyers price is not reflecting the amount that is really being taken from the buyer. The price paid is not the price taken because of taxation. I only found this out by going to my paypal. why is thi...

Impossible wins -- Oh no !!

I bid on a necklace and it said I wasn't the highest bidder, so I bid a few more times, but kept getting the "not highest bidder" message, so I went on to the same necklace in a lower price range and started over. Exact same thing as the first. Kept ...

Failed to obtain services from USPS.ShipTo address is invalid or unsupported

I am sick and tired of ebay shipping to Hong Kong it is a big problem for 5 years now,why cant ebay get it together and use addresses that are supported 3 packages to HK in 2 days and not one could be shipped using ebay shipping,jump over to paypal a...

Cannot uncheck "convert prices to..."

I had to delete my cookies a few days ago.Since then, search results prices are converted to my local currency. When I go into the customize menu, I can uncheck the checkbox to convert prices, but after I click "apply", it goes back to being checked....

eBay pages not loading with Safari 13.0.4

Anyone else finding frozen links, half pages loading, then stalled pages, constantly needing to force reload to get searches or links to work? this is beyond frustrating; happened right after Mac did update w/newest version of Safari. eBay claims to ...

Ebay forum is down

Looks like forums.developer.ebay.com is down. Can anyone please have a look into it?

error code 5.7.133 in Exchange Online

Why comments sent to: DL-eBay-SH-ListingsNG-Feedback@ebay.com from eBay.co.uk are rejected?

Access Denied?

When i c.lick on "Buy It Now" or "Go To Checkout", i get a page saying Access Denied You don't have permission to access "http://pay.ebay.com/rxo?" on this server. Reference #18.710fd717.1558368855.343ddcb The reference number changes. I have been on...

ebay image search

i image searched a pictur of my gift card by accident and the threw it out instaed of adding it. is there any way to veiw the photo so that i could look at my code?