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Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
How can I speak to someone at eBay customer support?
my account have been locked i have been asked to provide profe that it is my account and so i did... iaperantly it wanst enogh so they told me i need to talk to live team mamber to help me and gave me the phone number.." we need you to get in touch w...
Motolister Down?
Motolister started erroring and not letting my guys in to list. It's been down for about 4 days for us no message or call back from them after reaching out. Anybody having an issue? Can't even reinstall because motomanager.net won't load.
How can I speak to someone at eBay customer support?
my account have been locked i have been asked to provide profe that it is my account and so i did... iaperantly it wanst enogh so they told me i need to talk to live team mamber to help me and gave me the phone number.."we need you to get in touch wi...
Cannot order shipping supplies
The shipping supplies page is not working. I cannot use my store credit to order shipping supplies. You can click on the item but it freezes the page and does not open to give you the ability to actually purchase anything.
Token Socket Hang Up
Received this error today while using the app. iOS 17.7, eBay app version 6.181.0.3.
I bought an item says error
I can’t contact seller of Fedx it all says error
Unable to create new listing
When I click on Create listing, it takes me to manage active listings page. I can list if I go to an active listing and use sell similar. I saw someone else posted the same problem today on the selling community page. Is this an issue already known a...
Sale events ending early
I had 5 sale events running, they are scheduled to end September 9th @@11:30pm central time, It is September 9th 3:50 pm, and I just went to send offers and I noticed all of my items are original price not sale price, so I double checked all 5 of my ...
USPS ground advantage discount shipping not calculating
When listing an item the USPS ground shipping discount is no longer showing. Now it defaults to the regular rate which is much higher. I don’t know if this is only showing on my end, or is the buyer only seeing the regular rate as well. I contacted E...
The random Captcha verification needs an option to disable.
Is anyone else having an issue with the captcha verification? It is happening every 4-5 pages or so when browsing. And if browsing a seller's store it keeps popping up every few times you open a listing to view the full page and then re-setting the s...
Product listing issue
Yesterday I created a seller account and I tried to list products but whenever I click list button a popup comes for secure environment you can not list products in this category.Please help me to resolve this issue
Ebay site issues...
Whatever ebay did a few days ago that has caused all these website issues and the major drop in sales for most of us I am noticing a pattern that falls back about 5 months ago. I usually sell 60-100 items a day, this past week it has dropped down aro...
Why does listing show xx% off in bold red, but its not?
Ive noticed a lot of items will show xx% off, but when i try to purchase, there is no discount? Its seems like it is only happening with this particular seller, whom I have bought from several times and is always a top notch seller, just weird. It al...
unable to checkout cart items
Keeps asking to verify if I am human, which I have done over and over again… can't buy anything… sorry sellers.
