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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ad rate impact N/A Your ad rate impact could not be calculated.

Anyone else having this issue ? When starting a campaign ow with existing ones the AD rate impact on the top right of the advertising page is always indicating N/A .... even after 3-4-5 days and so on..... why ???

Anyone else seeing sold items without a sold price?

Noticed a few ended listings that say "SOLD" but where there is no sold price anywhere on the listing page - error, or this is how eBay will show ended listings from now on? Here's one example (item #395744845244): https://www.ebay.com/itm/3957448452...

Made a listing and it wasnt listing

Yes I made a listing and for some reason it was wasn't anywhere to be found why is that it was clearly the cheapest but eBay had it hidden why and no had nothing to do with it on my end

Unable to print "Printer Friendly" version of sales invoice

Suddenly I can no longer print a copy of my most recent sale's invoice. Printer Friendly version will not print sends nothing to my printer (i.e. no communication). I had to take a photo of the invoice with my cell phone then send it to my desktop in...

10/4 update

the new orders box is here and the old one would show buy it now only itemsthis one when I click on the far right button and buy it now only the check mark does not light up it is frozen so I cannot see my buy it now items only anymorewhich I need to...

I can not sell

Hello.I'm from Ukraine.Payoneer approved my account,but impossible to publish the listing,I receive this message:"Unfortunately, we can't provide our services to customers located in the Donetsk People's Republic (DNR),the Luhansk People’s Republics ...

10/4 UPDATE IS DISASTEROUS!!!!

I can't print packing slips or shipping labels. Had a customer tell me that Ebay said he's requesting an invoice for an order he already paid for. He did not request the invoice! This is part of an email from a customer stating all his issues. "So, s...

New Listings tab now doesnt even show all my store categories

This new format is awful. Not only is the workflow totally ineffective, now less than half my own store categories are showing when I look for my own listings!This format is awful, and if only half of my store categories are even showing, what else c...

new iphone App saved search page is very sluggish after mandatory app update on 10/4

i saved many pages of ebay searches and strolling the saved search page now becomes very unresponsive and sluggish after updated to the newest app on 10/4. Very hard to use now. please fix that asap!

eBay Purchased Shipping Labels: USPS Tracking Numbers Mismatch with Buyer Addresses issue

There is an issue with eBay USPS shipping labels. It seems that USPS assigned tracking numbers correspond to different addresses than those of the buyers who purchased the items, even though we are shipping via USPS using eBay-purchased labels. We no...

Search results don't show the country of origin/seller's country anymore - why remove this feature?

No different from any other big corporation these days, eBay too has decided to remove yet another useful feature for no reason other than so the people working on these things can PRETEND to get some work done by breaking what isn't broken and remov...

Store Categories Filter on New Active Listings Selection is Broken for Nested Categories

eBay updated their Active Listings Selection on the first week of October. At first, after I realized that it had changed, I was able to adapt. It was clunkier than the old selection process to get to nested store categories, however, it was at least...

All Personal E-mails from Ebay conversations have been lost

OK, Ebay Messages were down for about a day on Thursday 10/3/24 Central TimeSince Messages have been restored on Ebay, I have noticed that all of my Personal e-Mails that get delivered from Ebay Messages have been deleted. ARE YOU GOING TO RESTORE TH...

Captcha Problem during checkout

I started having a captcha loop problem during the checkout starting about a week ago. It will keep looping and never ends. I have to complete the checkout using another browser or have to change to another wifi. Does eBay know when this will be reso...

Active listings "store categories" not showing after adding new store categories

Hi. I recently added new store categories but they're not showing up in My Ebay when I click on active listings and then the active listings drop down box. None of the newly added categories are showing. It's been days now...