11-01-2016 02:36 PM
I'm posting this here because I cannot find any way to actually contact ebay. The problem: there is some malware being generated by some of their ads that create a pop-up screen saying "YOUR COMPUTER HAS BEEN BLOCKED". It makes it look like it is coming from Micorsoft and gives you a number to call to "fix" the problem. If you try to close it out, a voice comes over your speakers saying "Your computer has been blocked." You can get rid of it by just closing out the tab or browser, but I am afraid there are people that will fall for the ploy and actually call the number. Can someone, somewhere, please tell the technical folks at ebay that some of their ads are infected with malware? I don't know how to do it.
Thank you!
11-01-2016 03:46 PM
Any screenshot of what it looks like?
11-01-2016 10:35 PM
Some of these ads are simply the same as yelling FIRE in a crowded room. They are trying to scare you into looking at their products.
This same tactic is also happening on mobile devices, and not only on eBay related pages.
These mis-behaving advertisements have been pointed out to eBay.
11-02-2016 12:46 AM
11-02-2016 11:43 AM
Got the same thing the other day. Locked up my browser. Had to close and restart. Ran scans, nothing showed up as a problem on my computer.
11-03-2016 09:44 AM
12-21-2017 03:09 PM
On two different occasions I got a pop up screen with technical looking data and audio that froze the computer. I could not escape or close the browser. Complete freeze. I had to unplug the power and remove the battery (laptop). Virus scan revealed nothing.
It's a female voice with a British accent, making a variety of threats if the number is not called (supposedly technical dept of Microsoft.) I couldn't be sure what triggered the pop-up, but I think it was after clicking a "sponsored" listing.
12-21-2017 03:52 PM
I would install AdBlockPlus for your browser. Google it.
01-14-2018 02:53 PM
01-15-2018 01:40 PM
I have had this same problem recently as well on e-bay. I have run virus scans but found nothing. I am convinced it is on the web site rather than my computer.
03-13-2018 03:03 PM - edited 03-13-2018 03:05 PM
I've been trying to get into e-bay all day and this has been happening. Could it be b/c I cancelled my Prime membership this morning? This reeks of Jeff Bezos. 🙂
03-13-2018 03:10 PM
I think this calls for ebay to give itself a defect. One more defect and we all get no fees for 90 days.
03-13-2018 03:20 PM
I do not get this on my computer. I have AdBlock installed.
Wife has had this on her computer twice that I know of. No AdBlock
She was not on eBay when it occured.
03-13-2018 05:29 PM
have run virus scans but found nothing
Malware is not a virus and some virus programs don't look for it, so they don't find it.
Here's a free Malware Program that will check for it...... I use it and it's often mentioned as reliable on this and other boards:
02-28-2019 03:29 PM
I'm using Malwarebytes and have add blocker on firefox it is my browser. It flashes that alert when I try to go to ebay.
It does not do it in Explorer though, so I cant get around it in Firefox but can In Explorer?
I don't know how to beat it with my Firefox and Malwarebytes doesn't find anything ?