06-18-2018 10:04 AM
1) Zero views on items again today. Started a couple days ago on & off...there are people watching but ZERO views this morning on my entire store.
Anybody else noticing this issue and is there an ETA.
2) also every time I get the login screen, it says that OOPS it doesn't match. I click again and it allows me in. What the heck is GOING ON
06-21-2018 09:51 AM
Agree, sales have slowed way down. Same problem with the views.
06-21-2018 10:58 AM
My views have not been showing for many days now. And when you click on individual listings it does not show the views either, just watchers. The last four or five months selling on Ebay have been frustrating to say the least.
06-21-2018
10:26 PM
- last edited on
06-24-2018
08:10 AM
by
kh-vince
I spoke with them today and they said the issue will not be fixed until end of July. Maybe! So frustrating!!
06-21-2018 10:37 PM
WHAT??? The end of JULY????????
wth????
if sales remain this slow while they're fiddling with the servers, we are all DEAD.
06-21-2018 10:46 PM
Same issues with logging in and with views. A huge drop in sales came with the problems. It has been a couple of weeks. Had I known it would be going on so long I would have taken a vacation.
06-22-2018 09:52 AM
It would be nice if eBay reimbursed or prorated sellers some of the money we spend on their services for stores, marketing, etc, when **bleep** like this happens. But thats a pipe dream..... If it is just a one day glitch no biggie, but to have this just keep carrying on is not cool at all to the people who sell for a living. I'm sure we all signed something agreeing that eBay is not liable for damages when stuff like this goes down though..... But even just a friendly letter to all the sellers effected or might be effected, letting us all know what and why this is happening would be nice. And let us know what to expect so we can plan our listings around it!! Construction workers let you know in advance when they will be tearing up the street by a storefront so the owners can plan for it. How is this any different??
06-22-2018 12:27 PM
exactly man.. they havent addressed it at all or tried to alert us. but they r quick to take our money for sales.get with it ebay this affects all of us equally.no clue if a item is selling or not with no view counts.do something ebay
06-22-2018 12:32 PM
06-22-2018 04:42 PM
just brought a shop subscription .. 2 hours later all views dissapeared!
06-22-2018 10:03 PM
06-23-2018 10:38 AM
me too.
06-23-2018 01:14 PM
I called them too and they said they were aware...and that is it!! No elaborating no nothing. Feels so disrespectful. I'd rather them tell me "We have major issues with....our apologies" than no public acknowledgement. They aren't being proactive in communicating with their sellers. I expected more from them. 😞
06-23-2018 02:05 PM
I have ad the same problem for several days--no views. I tried the suggestions w/o resolution......yep-they raise our listing fees and get slow service. any new ideas??
06-23-2018 02:06 PM
I do both. Etsy is way less $
06-23-2018 02:17 PM
I have been having the same problems with views and have seen several different postings stating others are having problems as well.
I spoke with eBay customer service today and was told they anticipate the problem will be corrected by July 4th.
I also feel like there should be a refund to Sellers when these "glitch" problems occur and can not be fixed in a reasonable amount of time.