Updated app, now can't upload photos

[heirloomangel]

Yesterday I updated the eBay app on my Android. Today I sat down to do some listings, and when I attempt to 'upload photos from mobile', the app on my phone will only access 'cloud media app.' 

I am at a total loss here. I can click on albums, but it won't show them all (only shows 4). At the very top of the screen it now says, "This app can only access the photos you select." 

Before today, I have never seen this 'cloud media app' option. Does anyone have any idea what is going on? I have gone into every single setting that I can find. In my eBay app settings, I have it set to access all photos on my phone. Not sure what else to do. 

[acworthcraig]

Mines works too now after running the update 🙌 I now have the option to browse my photo apps

 

[state48bids]

Wild this is a thing in 2025 hey chatgpt fix my app

[cherrybow101]

In case this is any sort of solution for anyone landing here. I've had this for weeks, could only view 4 albums and couldn't access any cloud other than view a tick box. Cleared cache, reinstalled app, etc. Had help desk on, their solution was to use desktop if app wasn't working. I did go on to desktop version, went through setting up item for sale, and when adding photos, clicked 3 dots and unticked cloud storage, but then finally when selected "browse" got access to phone albums. Also deleted an old draft which may have stuck. Something righted a wrong, and when I went back to the app I was then able to "browse" to phone albums.