The eBay Community

Resolved! USPS misdelivering

Just curious if anyone else has been experiencing a rash of USPS misdelivering their items. Like sending them all around the country, completely losing them, or just in perpetual tracking hell. Or have I just had the misfortune of it happening to me ...

Feedback removal timeline question

I know that after 1 year feedback falls off the percentage seen by buyers. Is there a timeline that is quicker for sellers with higher frequency sales. I thought I've seen it was over 400 sold in 90 days feedback percent would reset. Is that a thing?...

Looking for a scripted response to give buyers about slow USPS shipping

I think USPS shipping delays are happening to me more often now that I'm looking to craft a scripted response to these buyers who message me commenting about the slow delivery. I've been noticing every buyer who has this issue experiences the trackin...

Do promotions really work?

I have quite a few of my listings promoted at a modest percentage to draw traffic to the bulk of my listings. With that being said, I have not experienced any real sales for a month now after a long run of regular weekly sales. My listings all have b...

Ebay says I have to refund a non-returned item?

Hey all: I've got another problem with Ebay. The website says I should refund on a returned item. The only problem is that it has NOT been returned! Ebay's tracking information shows it stuck in the postal sorting facility several states away. It has...

What am I doing wrong? Sales Flatlined?

Hello Fellow eBayers, (May 2025), My sales have flatlined. My impressions are really down. I'm looking for constructive suggestions. I got an email to update my information. They do this every year. The message said if you get verified any holds on y...

Buyer returned as INAD, and im missing a cable

continuation of this post (https://community.ebay.com/t5/Returns/No-return-policy/td-p/35048557)so the buyer returned as INAD even though everything shipped as shown in photos or the description, i did receive everything except for an hdmi cable. pre...