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Package not arriving by the date the buyer "needed" it

We recently shipped a $700 order. At the request of the buyer we sent it overnight ups the same day they purchased it. Now buyer said they needed it by Saturday and since Friday was a holiday it wouldn't arrive by the time they needed it. What should...

User avatar by Enthusiast
  • 21 Views
  • 1 replies
  • 0 helpful

Trouble creating an Inventory Location to create an Offer in Inventory API

Prior to creating an inventory item, I am attempting to create an inventory location (which is an odd requirement considering how many of us sellers don't have a 'warehouse', 'store' or 'fulfillment center', but I digress), which from what I can tell...

What are accrued selling cost?

What are accrued selling cost I just got a notification that my bank account was just $54.33 for this and I don't understand what accrued selling cost is. I have never been charged this before and my store subscription was taken out of my account Jul...

User avatar by Adventurer
  • 112 Views
  • 6 replies
  • 1 helpful

Buyer opening claim on item that is still in transit, what do I do stop him from stealing from it?

I sold a violin bow on eBay, and mailed the bow using fedEx ground economy. The shipping tracking shows the bow is in transit, but has not updated in about 1 week. That's typicall for fedEx or any carrier for a package to be late. Right now it shows ...

Huge Slowdown After Recent eBay Update

I know this is a common complaint recently but did anyone else notice a gigantic slow down after the new eBay update? You can say it is "summer slow down" but it was literally the day after the new update traffic/ sales took a nose dive. Coincidence?

Payments

Thought eBay was an American based company. Great idea how they got rid of weekend payments to sellers but still send payments on holidays. Hope they don't expect us to ship stuff too. WHAT A BACKWARDS COMPANY

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