New Bug: Seller Hub not opening-Active Listings opens instead of Seller Hub

[studiodeflores]

Navigating with My Ebay --> Selling is opening page https://www.ebay.com/mys/active instead of https://www.ebay.com/sh/ovw .  Can you please fix this?  Many people having the issue according to item on the Seller Discussion Board: https://community.ebay.com/t5/Selling/What-happened-to-SELLER-HUB-I-have-NO-HUB-anymore/m-p/34949949...

Thank you.

[forkeepers]

Same problem here.  Seller Hub isn't opening.  reverting back to my-ebay format -- can't find anything without scrolling and scrolling.

[carmelmound]

Yes same here and not the old view of selling hub, some odd hybrid of mobile version.

I cannot get an overview of things easily and filters (like review of offers I have sent now absent)

Message page getting a lot of error messages. Hot mess of a change. Just leave things alone for the sake of your sellers.

[lb23cavaliersmvp]

Me too! Nice of ebay to make sure every listing has a Promoted Listing tab but the layout is nothing short of moronic if I want to look at my 1900 active listings meaningfully!

[jesusrocks3339]

thanks for the link.  I called eBay, thought I was in the Twilight zone.   No good.  My Yahoo email changed today too so thought I was going to lose it.  Anyways, I was the third person in a row for that particular CS rep calling about this issue hope they fix it soon.  It looked to me like a round table discussion on how to sell Promoted listings, yuk

[1786davycrockett]

One of the other threads about this issue suggested clicking on "Sell",  at the upper left on the screen  -- that should revert back to normal.

Give it a try -- and hope they repair this latest snafu soon!

[eburtonlab]

Any difference if you use a direct link? Or an alternative link?

Seller Hub Overview:

https://www.ebay.com/sh/ovw

Direct links:

Orders (https://www.ebay.com/sh/ord)
Active listings (https://www.ebay.com/sh/lst/active)
Marketing (https://www.ebay.com/sh/mkt)
Performance (https://www.ebay.com/sh/prf)
Payments (https://www.ebay.com/sh/acc)
Research (https://www.ebay.com/sh/research)

Alternate links

Selling Overview:

https://www.ebay.com/mys/overview

Alternate Sold:

https://www.ebay.com/mys/sold

[dirk12955]

All 3 of my accounts are now doing what the OP posted

[forkeepers]

My seller page has switched back and forth about 3 times.  Right now it's back to regular Seller Hub, but I wonder if it will stay, hope!

[wastingtime101]

---

@eburtonlab wrote:

Seller Hub Overview:

https://www.ebay.com/sh/ovw

---

In addition to bookmarking that link, anybody experiencing the problem should click the ? icon on the lower right of the page to file a tech report. eBay tracks those and the more people reporting, the more eBay will pay attention, the higher it will go up on the fix list.

[hdod7267]

Same issue here but eBay has been a mess (bigger than normal) since last night. Lots of sites seem to have been borked the past 24 hours on the East Coast. I figured storms hit servers somewhere and we are paying the price.

[pls-consignments]

Same glitch here. Can no longer access via My eBay>Selling. I hope it wasn't intentional. Hate to think eBay would make such changes without letting their sellers know about it ahead of time. 

[dhbookds]

Thurs nite maintenance, I would guess..........

[studiodeflores]

This particular issue was fixed in the middle of the night.  Thank you.

[kyle@ebay]

Hi all, we have received word from our product team that the hub should be working correctly again.