Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-18-2024 01:00 PM
The left navigation bar / section has completely disappeared from seller pages and store pages. So, there are no categories listed, specifics are gone, no sold/completed option, etc., etc.
When entering a search term for a specific item, the results page has the standard left-side navigation. However, if you click on an item and then select "visit seller's store" or "see seller's other items" those pages display a page full of listings with no options to narrow them down.
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-18-2024 01:09 PM
Ditto here...filters are gone from left side panel.
Volunteer Ebay Community Mentor
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-18-2024 01:51 PM
Not just that, my listing and my drafts keep coming up missing also. Started a couple hours ago and my sales and offers stopped then also.
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-18-2024 02:03 PM
Experiencing the same here 😣
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-18-2024 02:10 PM
We asked devon@ebay about it on this discussion:
https://community.ebay.com/t5/Selling/Completed-sold-items-search-not-working/m-p/34355159#M2372394
Hopefully he'll be able to find out what's happening and provide an update.
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-18-2024 05:26 PM
just made similar post. ebay you better hire back some of the lay offs. my last bug took a month to fix. in the mean time i cut my store in half. not impressed. i need a break.
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-18-2024 07:18 PM
Same, only work around to it I have found is to use the advanced search and put the seller's id in, I hope they fix this soon.
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-18-2024 08:02 PM
Having the same issue for sure a big problem as many of us use consignors and want to send end results!
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-18-2024 08:13 PM
I just got off the phone with CSR rep about navigation bar missing , to get any updates from my last call I did at 11:30 am . Well rep did a escalation ticket to the tech boys . And was told to check my email in couple hours letting me know it has been fixed. I figure the tech boys are doing some updates to site that has caused this problem.
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-19-2024 12:01 AM
I just noticed a CATEGORIES drop-down menu that I've never seen before. I hope eBay isn't planning to turn the missing left-side navigation filters into a bunch of drop-down menus.
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-19-2024 06:52 AM
Still going on at 8:49 am Central. Just had a buyer ask, why they cannot navigate my other items. This is day 5 of issues on this site, sales are down by 75%.
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-19-2024 07:12 AM
I am seeing the same issue....I wish we could at least have acknowledgement from Ebay that they know there is a problem and they are working on it....
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-19-2024 08:19 AM
@abclovell wrote:I am seeing the same issue....I wish we could at least have acknowledgement from Ebay that they know there is a problem and they are working on it....
@abclovellEbay IS aware of the problem and they are looking into it.
Volunteer Ebay Community Mentor
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-19-2024 08:39 AM
might be fixed by may. my last issue took a month. i just ended another 50 items. glad outdoor season is upon. go sell at a flea and leave this nonsense behind.
Re: Left navigation bar / section is missing from sellers and store pages. Completely blank.
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‎03-19-2024 08:42 AM - edited ‎03-19-2024 08:43 AM
I'm having the same issue as well. I use the completed / sold options all the time so this is very frustrating.
