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Completed/sold items search not working?

Got zero results for several items. Is this feature down?

Message 1 of 90
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Re: Completed/sold items search not working?


@batmaninc wrote:

Got zero results for several items. Is this feature down?


Well, the obvious possibility is that none of them have completed or sold recently.

 

That aside ...

 

It would help immensely if you gave us an example of the search terms you are using.

 

I just searched sold items for 'shirt' and got 2.6 million results.

Message 2 of 90
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Re: Completed/sold items search not working?

Not for me.  I see your sold items.  What were you searching for?

Message 3 of 90
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Re: Completed/sold items search not working?

I'm getting this on SOME, not all posters, on this page when clicking "View Listings", don't know if Khoros problem or Ebay......

 

dhbookds_0-1710791054009.png

 

dhbookds_1-1710791108326.png

 

 

Message 4 of 90
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Re: Completed/sold items search not working?

Same here, I don't see the option to look at a seller's sold or completed listings at all now.  Swap out USERNAME in the link below with yours, there is no panel on the left to sort by category or listing status anymore

 

https://www.ebay.com/sch/i.html?_dkr=1&iconV2Request=true&_blrs=recall_filtering&_ssn=USERNAME&_oac=...

Message 5 of 90
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Re: Completed/sold items search not working?

Are you looking at view listings or sold listings? The op is referring to sold listings. When I replied that I could see them earlier I was on my ipad using Safari.  I'm on my pc now on Firefox and the whole left column next to view listings is empty. I can't check off any item specifics that I want to search or sold listings so there is some sort of problem.

 

Looking at your screenshot...Were you using a US location when searching as I think that I can see a work starting with "J" under your location on the first search?   But then Luckywinner is a posting ID so you wouldn't see active or sold listings under their ID even if you were searching with a US location.

Message 6 of 90
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Re: Completed/sold items search not working?

@batmaninc 

@cheesecollectibles 

Do you see any options on the left side of the search page? Which browser are you using?

Message 7 of 90
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Re: Completed/sold items search not working?

The "view listings" link is now showing a store or profile-type page rather than the traditional "seller's other items" page with the categories and filters on the left side.

 

If I search by seller username on the Advanced Search page, I get the original "other items" page like this:

 

https://www.ebay.com/sch/i.html?_fss=1&_saslop=1&_sasl=dhbookds&LH_SpecificSeller=1

 

Message 8 of 90
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Re: Completed/sold items search not working?

I've been using MS Edge for 1+ year with no issues, until today.

Yes, Google Chrome seems to work. Thank you.

Message 9 of 90
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Re: Completed/sold items search not working?

@cheesecollectibles 

 

actually I see your listings, but no sidebar choices to use

 

dhbookds_0-1710792172965.png

 

Message 10 of 90
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Re: Completed/sold items search not working?

The whole left column disappeared for me. It's just a big white empty space. I'm able to search completed listings by keyword, but not view an individual seller's completed listings. Unless of course, I have the link saved, and then I can view them, but I can't toggle to current listings or anything else. This is using Firefox. Chrome worked for a minute, then stopped working. The app is working fine.

Message 11 of 90
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Re: Completed/sold items search not working?

When I click view listings on the forum or click on a seller's listing and then on 'sellers other listings' I see the same thing...the regular search page but the left side is blank so there is no way to search item specifics or see sold items.

So it sounds as if I am seeing something different than others, or that I'm confused or that my view hasn't been changed yet. 

 

Either way,  I hope it is a glitch as it doesn't make sense.

 

Message 12 of 90
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Re: Completed/sold items search not working?

When I click view listings on the forum or click on a seller's listing and then on 'sellers other listings' I see the same thing [...]

 

Yes, it appears that eBay is fiddling with page layout again. They may add the category and filter options to that page before they finish.

 

In the mean time, if you go directly to the Advanced Search and use the "Search by Seller" section, you should still be able to get the original page with the categories and filters, though now it takes extra effort.

Message 13 of 90
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Re: Completed/sold items search not working?


@pjcdn2005 wrote:

Are you looking at view listings or sold listings? The op is referring to sold listings. When I replied that I could see them earlier I was on my ipad using Safari.  I'm on my pc now on Firefox and the whole left column next to view listings is empty. I can't check off any item specifics that I want to search or sold listings so there is some sort of problem.

 

Looking at your screenshot...Were you using a US location when searching as I think that I can see a work starting with "J" under your location on the first search?   But then Luckywinner is a posting ID so you wouldn't see active or sold listings under their ID even if you were searching with a US location.


@pjcdn2005  GREAT Catch.......I was in Japan (checking something) and forgot to change back to US..lol.......and that was the cause of not being able to view listings.......apologies......

 

I do concur that side bar is missing......

Message 14 of 90
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Re: Completed/sold items search not working?

Hey devon@ebay - what the heck is going on here?

 

If I click 'view listings' next to @dhbookds or @pjcdn2005 IDs above, all of the left side category and IS filters are missing.

 

Can you confirm if this is a glitch or an intended change? Thanks!

 

viewlistings-dhbookds.png

Message 15 of 90
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