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Feedback - now just the numbers? - not showing comments and no 'left for others' link

Went to check the person feedback and all it shows is the numbers with no comments and no way to see what they have left for others

 

IMG_3878.JPG

 

Not marked private. No mention of this change in any of the updates - went back two years. 

 

This page/view is now useless 

 

Message 1 of 32
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31 REPLIES 31

Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link


@hartungcards wrote:

I believe you mean you're seeing all the usual useless data on the Feedback page - which is pretty much everything on that page.


What may be useless to you is not useless to others.  Which is why we asked you what specifically do you mean.  Again we are trying to learn about your point of view, not argue with you on your Opinion.  You have every right to your opinion.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 16 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link


@yuzuha wrote:

@fern*wood wrote:

It might be on your end, unless it is something being rolled out as a test.  Mine looks the same.


Same here. I went through and looked at the feedback pages of everyone who responded in this thread and they all look exactly the same as they always have.


Yeah, it's only the ID the OP was looking at that's behaving oddly. Don't know why, but it's specific to that user.

Message 17 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link

You do realize they quoted the 'now' part from the OP.

 

Their position has that its been useless for several years.

 

Why would there be a recent change based on what they said ?

Message 18 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link

@a-lotta-stuff 

 

Try clearing your cache and cookies and see if it straightens out.  For display issues I often suggest this as it frequently resolves the issue.

 

1.  Clear your cache and cookies.

2.  Shut down the device you are using and the restart it.

3.  If that doesn't work, try changing your browser.

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 19 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link

I've noticed a couple like that today.

Have a great day.
Message 20 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link


@wastingtime101 wrote:

@yuzuha wrote:

@fern*wood wrote:

It might be on your end, unless it is something being rolled out as a test.  Mine looks the same.


Same here. I went through and looked at the feedback pages of everyone who responded in this thread and they all look exactly the same as they always have.


Yeah, it's only the ID the OP was looking at that's behaving oddly. Don't know why, but it's specific to that user.


 

No, it's not just that member.

I noticed a few today like that.

Have a great day.
Message 21 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link

Could be database issues.

 

Who knows.

 

I don't expect this to be a change or eBay wouldn't have bothered adjusting their feedback removal policies.

 

I bet it will resolve. But maybe I'm wrong.

Message 22 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link

@a-lotta-stuff 

Since @kensgiftshop is saying he is noticing this on some accounts from time to time, I would strongly encourage you to post this on the Technical Thread so that it can get to the people that can fix it.

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/bd-p/technicalissues-db

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 23 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link


@kensgiftshop wrote:

@wastingtime101 wrote:

@yuzuha wrote:

@fern*wood wrote:

It might be on your end, unless it is something being rolled out as a test.  Mine looks the same.


Same here. I went through and looked at the feedback pages of everyone who responded in this thread and they all look exactly the same as they always have.


Yeah, it's only the ID the OP was looking at that's behaving oddly. Don't know why, but it's specific to that user.


 

No, it's not just that member.

I noticed a few today like that.


I'd be interested to know if eBay is running a test where they're hiding buyer FB and only showing seller FB. This is a theory I pulled out of thin air, so please don't spread it as rumor.

 

Can you check kyle@ebay if this is a tech error or an eBay test? I can provide a buyer ID for you to check in email or I can post it here if I'm allowed.

 

Is it allowed? It's not naming/shaming since the ID did nothing wrong and we're just trying to determine why FB isn't showing, but I don't want to inadvertently break a board rule.

Message 24 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link

@wastingtime101 just as another data point - I was able to figure out the ID as well and I currently see full feedback displayed as normal when viewing in Chrome, FireFox, Brave, and Edge both logged in and incognito in all of those browsers.

 

I can also confirm that all of the feedback shown was received as a buyer, nothing received as a seller, though as you said that may or may not have anything to do with it.

 

Definitely also interested if this is a test - hopefully Kyle can get more info!

 

edit to add: this ID I use to post here is only a buying ID and the feedback on it is only received as a buyer - you're welcome to use my account as an example if it's at all helpful in trying to figure out if there's anything to your theory. 🙂

Message 25 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link

I also figured out the user ID.

 

Earlier, I saw the same as @a-lotta-stuff; I didn't post because I had nothing to add to the thread that hadn't been posted already.

 

I just took another look, and now the feedback page is displaying as normal for me, just like @valueaddedresource. I would say this was a glitch that has now been resolved.

 

A bit odd, seeing shooting-star feedback that is for buying only.

 

 

Message 26 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link


@wastingtime101 wrote:

@kensgiftshop wrote:

@wastingtime101 wrote:

@yuzuha wrote:

@fern*wood wrote:

It might be on your end, unless it is something being rolled out as a test.  Mine looks the same.


Same here. I went through and looked at the feedback pages of everyone who responded in this thread and they all look exactly the same as they always have.


Yeah, it's only the ID the OP was looking at that's behaving oddly. Don't know why, but it's specific to that user.


 

No, it's not just that member.

I noticed a few today like that.


I'd be interested to know if eBay is running a test where they're hiding buyer FB and only showing seller FB. This is a theory I pulled out of thin air, so please don't spread it as rumor.

 

Can you check kyle@ebay if this is a tech error or an eBay test? I can provide a buyer ID for you to check in email or I can post it here if I'm allowed.

 

Is it allowed? It's not naming/shaming since the ID did nothing wrong and we're just trying to determine why FB isn't showing, but I don't want to inadvertently break a board rule.


 

When I first noticed it, I thought they were working on something or another glitch.

It wasn't all accounts, it was just one here and there.

 

Have a great day.
Message 27 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link

Yeah, same as you guys the FB is now back. I assume it was a temporary glitch.

 

You can ignore my above tag kyle@ebay asking if this was a test.

Message 28 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link


@wastingtime101 wrote:

Yeah, same as you guys the FB is now back. I assume it was a temporary glitch.

 

You can ignore my above tag kyle@ebay asking if this was a test.


Hey @wastingtime101 I'm glad to hear it worked itself out!

Kyle,
eBay
Message 29 of 32
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Re: Feedback - now just the numbers? - not showing comments and no 'left for others' link


@hartungcards wrote:

"This page/view is now useless."

 

This page/view has been useless for several years now, even when you can see everything.


And you are telling me this because? You might was to direct this to the OP.

- Be careful of those who support Luigi.
Message 30 of 32
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