The eBay Community

If I decline a cancellation request. Will giving the buyer cancel the order entirely?

I declined a cancellation request but have now found out that the buyer can receive the item and their money back later. If I send a refund through eBay, will the order be automatically cancelled?

JUST A HEADS UP THAT EBAY IS NOW ALLOWING SELLERS TO USE FAKE TRACKING NUMBERS AND DO NOTHING ABOUT

Wow is all I can say.Can somebody do their job and show me that it was delivered as it was not.The tracking shows it was delivered to my address because it's fake!!!!I contacted Fed Ex as you stated with that tracking number and it does not have my n...

Heads up for Handmade Barbie Jewelry - Mattel VeRO

I just wanted to post a heads up for people selling handcrafted Barbie Jewelry.... I received a VeRO notification this morning...."Brand names cannot be used in listings if the product isn’t manufactured by, or compatible with, that brand. You may us...

What is the status of the Ebay roll out with Facebook Marketplace?

Hello! Does anyone know the status of the eBay partnership roll out with Facebook Marketplace? While I did not opt-out of the program, the facts of it seemed fuzzy, including which eBay listings would be shown on Facebook Marketplace (and how this mi...

Save Label gone from App

The save label option is gone from the app the last week. I know I can use the desktop version but it defeats the convenience of wireless printing. Anyone else having this issue? Another helpful update from eBay!

Assistance Needed: Decline in Sales Despite Active Campaigns

Hi,I’ve been selling comforter sets on eBay for the past few years and have been actively running both PPC and PPS campaigns. However, over the past several weeks, I’ve noticed a significant drop — or complete halt — in orders, despite the campaigns ...

Your account may have been accessed by a third party.

Your account may have been accessed by a third party. In an effort to protect your account, we have put a temporary lock on bidding, selling and the ability to send messages to other eBay members until we can safely restore your account to you. Pleas...

Customer wants money off instead of returning the item

Hi, Sold an item last week, customer wasn’t happy with the item. I offered them £20 back they said they’d be happy with £30. As she rejected the £20 eBay then said to her to return the item using the pre paid label. I know can do anything with this? ...