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Ebay Pic Server Errors Again

Here we go again. As of tonight, when you try to attach an image to a Email responding to a message through Ebay Messages, you get a "Server Error" when you try to attach a pic. I had a whole host of problems loading auctions yesterday with the system not loading the pics stored on Ebay's own site. When is Ebay going to move from the 1880's into the 2000's with a system that can do rudimentary processes like transfer pics properly that are a required necessity for auctions on their own site? The person that runs the IT department should be fired as there are constant, daily, problems with Ebay's system for the last 9 months, that other sites systems, performing the same functions, never seem to have.

Message 1 of 25
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24 REPLIES 24

Re: Ebay Pic Server Errors Again

tyler@ebay 

Mark
Message 16 of 25
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Re: Ebay Pic Server Errors Again

I have tagged 2 of the ebay community Team to this discussion, that will at least get them to look at this and hopefully find out for us.

Mark
Message 17 of 25
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Re: Ebay Pic Server Errors Again

brian@ebay
eBay Staff (Alumni)

Hi everyone! This is a known issue and our tech team is working to resolve it. Thanks for letting us know about it!

Brian,
Community Team
Message 18 of 25
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Re: Ebay Pic Server Errors Again

I haven't gotten past 10%. 😞   

 

I, too, am trying to respond to a Buyer (4pm EST 6/21)

Message 19 of 25
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Re: Ebay Pic Server Errors Again

my photos for messaging has been out for 3 days now

 

Message 20 of 25
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Re: Ebay Pic Server Errors Again

Thank you Brian, I knew I could count on you peeps.

Mark
Message 21 of 25
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Re: Ebay Pic Server Errors Again

i done it! this is how > find  your buyer ebay site look at his items for sale, click contact CHOOSE this is not regarding an item   your picture load as a charm

 

how incompetent theses software folks at ebay can possibly be>

Message 22 of 25
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Re: Ebay Pic Server Errors Again

A workaround I have found that works, although it's a bit of a pita, is to send the photos from their homepage. Click on "Contact", and you can send more than the 5 photos that are allowed in My ebay: Messages.

Message 23 of 25
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Re: Ebay Pic Server Errors Again

Same here,  not sure how buyers are sending me pics, but I get the server error. Ebay please fix it

Message 24 of 25
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Re: Ebay Pic Server Errors Again

Hi, is there a way eBay can let their customer service agents know of these issues when it's confirmed there is a technical issue?

 

I have customer service agents telling me to clear my cache and history, which does make sense as a first step.  But it would really help us as sellers to know that there is actual a technical glitch going on with eBay's photo servers instead of having us go in circles clearing our cache, trying every browser and restarting our computers with no success.

Message 25 of 25
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