Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
Unpaid after delivery
eBay sent email indicating payment dispute was filed. The buyer has messaged me multiple times saying he never disputed the amount and sent a screen screenshot of the bank statement showing the funds were withdrawn from his account. He’s also telling...
eBay mall application
Can anyone know about the eBay mall application. If we are stuck in that and amount is freeze and if we want to withdraw that amount what is the procedure. Is the application is genuine
Bank of America payout not accepted in Georgia
I have spent over 2 hours going round and round with ebay not accepting my BOA account. Finally I asked to speak with a supervisor after the last "we'll get back with you in 48 hours" did not occur and she informed me that BOA in Georgia will not int...
Sales tax charges to export to Japan
Hi there, I just made a purchase from a seller in the US and the item will be shipped to my shipping address in Japan. My understanding is that the item is not subject to Sales tax in the US as the item is purchased by the buyer in Japan and to be ex...
Listing Challenges - Optimizing Product Descriptions for Better Sales
I've been putting a lot of effort into crafting compelling product descriptions, but I'm curious to know how others approach this. What strategies or tips do you swear by when it comes to creating probuct listings that attract buyers and boost sales?...
Resolved! How do I get coupon code reinstated after cancellation of order?
I applied a recent coupon code that doesn't expire for another week to an order which I cancelled. How can I get the coupon code reinstated so I can use it. Currently, the checkout page informs me that the coupon has already been used. Will it be rei...
Resolved! Refunds and Holds/Managed Payments
I had a return a couple weeks back. The customer simply didn't like the item, and a return was automatically approved. That's fine. I offer free returns anyway. What's not fine is that ebay put a hold on the funds involved in the refund. I just refun...
Resolved! refund with card deleted from account
Hi all, My account was accessed by someone else and they used it to purchase an item. Luckily I was able to cancel it and ebay agreed to refund me but I removed my debit card from ebay for obvious security reasons. Could I still receive the refund wi...
Resolved! Postage deducted from Selling Price not PayPal
I want to continue to use PayPal for shipping charges! I want to see my postage charges as usual! Notice box said I could continue to use PayPal. Where is the box I can check? Thanks!
Не могу выставить объявление о продаже.
Я хочу опубликовать объявление и у меня выходит "Вам необходимо подтвердить некоторые данные в своей учётной записи". До тех пор вы не сможете перечислить дополнительные элементы. (е208231-1056519х) .Подскажите кто знает что и где надо подтвердить? Я...
error payment
Hi I can not use my debit master card my card provider inform me that ebay did not send 3D-secure protocol, what can I do to solve that problem? the same is when I try to use paypal account with debit card.Some one knows the solution?Thanks
Highly Satisfied
Hello Ebay,I am really satisfied with the service providing by you and not hesitate to recommend for my colleagues..Thanks
Did not receive OTP while paying through Debit Card (amount was 3400 INR)
Did not receive OTP while paying through Debit Card (amount was 3400 INR)I punched in my debit card details and after a few minutes the payment was done no pin was asked no OTPis there any reason for this because i am very scared if only my card deta...
Buying restriction for no reason.
It's my first account on Ebay. I verified my email and phone number, added payment method, added personal info. I just want to buy a book for 10$. And when i proceed to paying, error occurs saying that i have buying restriction and i can try later.I ...
Looks like you've used a lot of gift cards lately. You can redeem more gift cards in a couple days.
I recently bought a lens which the seller told me has "haze" in it after I paid. He asked me if I wanted to not have it shipped and fully refunded or shipped. I asked for a refund which he gave me. My credit card was refunded and also the gift cards ...
![Video [Russian Language]: Answers to common Payoneer registration issues](/t5/image/serverpage/image-id/750612i41F587DBC26EF24C/image-size/large?v=v2&px=999)
