Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/2/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

New Listing Price Buy It Now Error

When I am trying to post an item I am unable to set the buy it now price. Someone help! Did I miss something? Is this a technical error?

Unable to add or revise a price to a buy it now listing.

When creating or revising a buy it now listing, I am unable to change the price. After clicking done/continue the original price remains.

How do i STOP those stupid ebay live videos from playing while i surf ebay?

Like the title saysHow do i STOIP those stupid ebay live seller videos from playing while i surf ebay, i am really getting angry at this crap. Ebay needs to put in an OPT OUT button for all the crap.

Performance quantity sold promoted/organic does not match order details

Going into order details i have a number of orders saying they sold and a promoted listing fee was applied. However for the last week, since the Sunday night system updates, when you go under Perfomance Quantity sold, on the graph, none of the items ...

New feedback is not showing under feedback profile

Just as title states. I have received new feedback, but it is not showing on feedback profile.

Can't accept offer from offer page

Since that latest update I haven't been able to accept offers from the offer page, I have to go to messages instead. Why does an eBay update ALWAYS result in something else getting messed up?

ALL IMAGES SAY "UPLOAD FAILED" TRY AGAIN...

TRIED EVERY TYPE OF IMAGE... ALL FAILED. FIX THIS!!!!!!!

My Store is showing No Available Inventory on iOS app

My store is showing “no available inventory” when using the iOS app for the iPad even though I have over 800 listings. A family member across the country was also attempting to view my store and got the same “no available inventory” message last nigh...

9/5 When trying to send offers to watchers getting lots of errors

Yesterday this started, I go to my listings eligible to send offers I send say 5 offers in bulk 1 failed to send We couldn’t send 1 offer due to an unexpected error. Please try again later. As the day progressed this becameWe couldn’t send 4 offers d...

Ebay Simple Delivery - Royal Mail Book Collection not working on the Ebay App

I've had this issue a couple of times when going to send off an order for a buyer it gives me to option to get the prepaid label or book a collection via Royal Mail under Ebay Simple Delivery, however if I book a collection on the app it seems to act...

eBay will not let me respond to messages or give feedback. Pictures not loading.

Unable to respond to messages. Unable to give feedback. Unable to contact sellers. Pictures of items not always loading.

Resolved! Shipping Options Just Disappeared?

Just tried to create a listing from my computer like always and when I went to indicate the weight/dimensions my shipping options disappeared along with weight/dimensions? Any idea what's up?

Listing

Hello, I can't change or put prices on my new listings

Resolved! There was a problem adding or updating Promoted Listings. Update this listing to try again.

Every time is list using "Sell Similar" or "Relist" I get this notification.... It's been happening for over a month. There's no information on why this happening or how to avoid it. What's going on? " There was a problem adding or updating Promoted ...