Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

elizabethebay_0-1738693625546.png

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

ePlease Fix the barcode scanner

I have found many forum complaints and requests here and other sites dating back to 2011 .. literally hundreds of even possibly thousands of users try to use the barcode scanner in the app to list an item.. it's 2018 that's over 7 years and not one a...

iphone

Since the last update on the eBay app nothing works and just shows loading inside the app. I have uninstalled reinstalled multiple times. Reset my phone the home page inside the app does nothing. I try to login to my account inside eBay app and never...

Not able to reorder photos

Since the last update for iOS when I try to list items to sell using the app I cannot reorder the uploaded photos whereas before if I wanted a particular photo to be the primary one, (and it didn’t get uploaded to eBay in the right order), I could mo...

Fail to revise the item

When trying to revise the item, it always leave the shipping section unfilled. When trying to fill, it shows just blank page. iOS

Collections

When will the mobile version have the option to "add to a collection" like the web page allows different collections?

Cannot Refine Buying Notifications Anymore

The eBay app for Android does not let me refine Buying notifications for items ending anymore. I used to be able to toggle notifications for Watched and Bid items separately. Now I cannot turn on notifications for watched items ending and at the same...

Active Listings not showing

In my ebay my active listings are not showing up? It will show the number of listings but when you touch to see them for revisions all I see is there is no active listings at this time? I currently have 183 active 03/11/2018

App problem on two factor authentication (android)

When I try to log in inside ebay app, I've got two factor authentication, so the app open an internal browser with eBay homepage and let me write the code I've received through text message, but when I've logged in there is no way to get again inside...

Resolved! Saved searches not working on Ebay app.

On the android app the saved searches dont show dots anymore for new listings posted in the saved searches anymore Also a long time issue is that the app doesnt give new posting notifications on saved searches. It only sends notifications once or twi...

only some photos won’t upload via iPhone app

When uploading photos to eBay from my iPhone some photos will upload perfectly fine multiple photos at a time, and when I go to the next listing and multi select photos, hit upload- nothing happens, it goes to the gallery which is all blank boxes. No...

Replying to messages in app, no draft saved

When replying to messages in the app, if you accidentally don’t tap send and hit just above, you lose your message, no draft is saved or any confirm close window. Please can this be changed, it’s really annoying!

Most Marked as Helpful Authors