Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Search filters need to be fixed

I do not like the most recent app update. It changed the filters in searches and the ability to search by size is not always available. For example, when I search for a specific brand and apply the filters women's clothing, tops & blouses, there is n...

EBAY BUCKS Tab

I would like you guys to make a tab so we can see our eBay bucks instead of going to the main site from the app which is a mess to get to from the app which that need to be fix also

User avatar by Adventurer
  • 527 Views
  • 0 replies
  • 0 helpful

Issues With Item Pricing

Is there any way around these recent ridiculous changes? 1 - Insisting that I allow offers on my auctions. If I set an auction to start at £9, it's because I choose to. I don't want people making me offers over £4.50. It's a waste of mine and their t...

App Issues

Major headaches for an otherwise excellent app 1. Sometimes I click buyer / seller and get nothing come up. No links to feedback or to view other items. 2. Selling. Trying to sell through the app and come to set the shipping service, only to receive ...

User avatar by Adventurer
  • 569 Views
  • 2 replies
  • 0 helpful

Unable to load app to ipad

My iPad is running 5.18.2iOS which is apparently the latest , why am I not able to load the eBay app on my iPad ..App Store will only allow me to open not get the app ..

Watchlist is blank

I have a first generation iPad mini and I use eBay a lot on it, the problem is the last couple weeks my watch list has completely disappeared. I removed and re-downloaded the app again trying to fix it but it didn't. I think you have stopped making u...

User avatar by Rising Star
  • 664 Views
  • 5 replies
  • 0 helpful

Ebay app

This app is wriggled with faults yet it never improves with any updates 

User avatar by Rising Star
  • 631 Views
  • 3 replies
  • 0 helpful

Retracting bid

There is no where to go to retract a bid on the app just tells you can retract a bid I’m frustrated bad

Where did Bullet Points go??

I updated to the latest APP version and now there is no longer a bullet point option when listing. Also it’s more difficult to underline and bold face words. Any help??

New listings not viewable on eBay iOS app

When posting new listings either on eBay mobile app or on eBay non-mobile app (using laptop), the new listings do NOT show on the mobile app. Since new listings cannot be viewed on app, they are not easily accessible for editing (I.e., adding photos ...

EAN field error

Hello, when I try to create an offer, the app says that the EAN field is empty, but I can’t find the field, I don’t know where to write it

Update your app before it's too late.

I just got an e-mail with the subject "Update your app before it's too late." from eBay@reply1.ebay dot com. I forwarded the message to androidhelp@ebay.com and got an automatic reply to come here. According to the Google Play Store, my app is up to ...

Missed alerts

Hi It seems to be that if i want to get my alerts when items are ending etc i have to uninstall & re install the app every couple of days to make the alerts work again.Ive missed out on quite a few items to date due to not being alerted that the auct...

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