Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Shopping History Off!

I would like to file a claim for a product I did not receive, but the purchase history is deleted! I'm going to have to be at a loss? Is eBay's policy?

Paper money category on iOS

The paper money category on iPad and iPhone apps stopped working in mid 2017. If I filter by it I receive an empty list. Is there a way to fix if?

Continuos crashes and problems to saved search

Hello, i've recently upgraded to a Samsung s9+, the app crash everytime i try to scroll down in saved search while the list is not still ordered by alphabetical sequence, but is everytime random arreyied.I've already try to unistall/reinstall useless...

French

Hi, I can understand English, not French.I use the iPad and the language of eBay App is French!I entered the “Pay” and change the country to Canada (English), but it dosn’t work even after power off the tablet and after re-installization of the eBay ...

Mobile app issue

Hi iv noticed there's an issue with the ebay mobile app it showing items that iv made offers on that's been on there for over a month also items iv brought now when I go on your main website I can hide the offers and items iv brought from my account ...

Purchase History.

Purchase History is NOT showing up on the new ebay mobile app. Pls rectify.

Resolved! Purchase history is empty in app

Hello Now I cannot view my purchase list. (Buying list). It says "you don't have any purchases " which is unacceptable. Regard

Bid item buying item

Bid item buying item Does not shown in my application. Please help me bids and offer tab items.

App problem loading shipping service options

When trying to choose a shipping service, I click “shipping service” and when it would normally navigate to the next page where I can choose a service, the page is just blank. My app is up to date. This is a problem because I cannot post any new item...

Unable to buy and confirm items

For a couple of weeks now no matter what device I try I cannot buy anything from ebay.

Profile does not load and unable to select a shipping service when selling

I’m trying to report a couple issues that I’ve been constantly having. One is when I try to look at a buyers profile it just says loading, but never actually loads their profile. The second is when I try to revise a product listing... I have had seve...

App does not load any screen

Since a few days, my eBay app doesn't work anymore. I still get push messages (like a followed object), but can't open the item. I already re-installed the app, but the problem maintains...

Feature Request - Disable "Leave Feedback" button on Android app

I had a buyer that won an item that s/he did not pay for. I opened (and subsequently, closed) and Unpaid Item Case. I've relisted the item, and it's currently selling. My problem, is more with the Android App, than anything. I noticed this morning th...

Missing filters

When searching under music. I used to be able to filter formats. More specifically, music, records, 12" or albums. Now all my alerts contain singles as well. I don't want to see them and it glitters the alerts I get. Why you removed this facility is ...