Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Responding to feedback

Could feedback response be added into the app? Rather than going to browser, classic view etc... Additionally a number of features are only visible on a Ipad or tablet. I’m doing almost all my listings on my phone now and it’s getting harder to do wi...

Old bid/offer shows up in app

Hello, a previous bid/offer purchase has showed up in the eBay app only and I can’t get it to go away.

eBay app iOS

I’m unable to see any of my bids item in my eBay app on my iPhone. Please help me

Errores con última actualización

Hola, con la última actualización no me funcionan los filtros (en "ordenar por" solo me muestra por mejor resultado, no por precio mayor o menor), además no puedo ver todos los artículos a la venta de un vendedor, cosa que sí podía ver antes, y puedo...

User avatar by Explorer
  • 515 Views
  • 0 replies
  • 0 helpful

Mobile Friendly Checker

Just had to say what a pleasure it is when that Mobile Friendly Checker is actually working.....yea

User avatar by Not applicable
  • 736 Views
  • 0 replies
  • 0 helpful

Link / related items in description on mobile device.

Anyone help.on mobile application related items and store categories in description sections dont load.and is the same for store categories, anything in ebay app item description sections e.g related items for sell or links to your other categories d...

Resolved! Android tablets and phones

The last promotion of 20% off from specific sellers CAN'T be done with Android products! There is no way to access the sellers therefore the promo was useless to us. Either fix the apps so a specific seller can be accessed or find another way to offe...

Invalid response message, can't sign in to app

Ive just bought a Bush Spira B3 android 7 tablet to upgrade my old Bush Spira B2 and I can't sign into eBay app at all, I get a message, in red, invalid response. Its fine on my Samsung J3 phone. Ive tried redownloading, cache clearing and fiddling w...

Potentially strange/suspicious purchase

I noticed that under purchases it says pay now it indicates $0 and when I click on it it will not bring up any information just stays on that pay now message. How do I get rid of it?

User avatar by Enthusiast
  • 697 Views
  • 1 replies
  • 0 helpful

Purchases missing

Hello Since recent time, I have been experiencing a bug. Now I cannot view my purchase list. (Buying list). It says "you don't have any purchases " which is unacceptable. Moreover, sometimes, I am unable to open messages and send messages. Please fix...

Purchase history is missing.

All my purchase history from last 2 month (about 30 purchase) is missing on May 01. 2018. but yust on my phone. On desktop pc i have all. Please help me.

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