Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Store Catagories

With the new app update, I can no longer choose my store catagories for my listings. So they all end up in my store category called “other”. How can I rectify this? If not able to rectify it, you need to fix this problem ASAP.

Deep linking to a specific product in ebay app?

I am working on price comparison application, in which i have products of ebay, in additions to many other vendors. I have web url of the product, and i want to open that product page in ebay ios app. Other applications like amazon and walmart automa...

New app update.

The new eBay app update has made it very difficult to upload items for sale on eBay. I find it hard to use. The old system was much much easier l think. Pitty they changed it. I may have to opt out of eBay. Conerned.

User avatar by Not applicable
  • 660 Views
  • 0 replies
  • 0 helpful

What's the point of log in with?

A fingerprint sensor, when I never get a prompt to do so. For example,in the PayPal app, before entering you have to enter a password or scan a fingerprint. Ebay never asks me for that. It should work like that. Because someone could buy instead of y...

User avatar by Adventurer
  • 635 Views
  • 0 replies
  • 0 helpful

Cannot delet a saved seller?

Problems deleting a saved seller called rover-450, comes back with error message, checked using browser and seller is not on my saved seller list but is on both mobile devices using app? Spoken to Ebay chat who are monitoring my account. Have tried r...

Cannot delete a saved seller in iOS app for iPhone or iPad?

Problems deleting a saved seller called rover-450, comes back with error message, checked using browser and seller is not on my saved seller list but is on both mobile devices using app? Spoken to Ebay chat who are monitoring my account. Have tried r...

Ios 7 : Exit or Update - Why?

My IOS app was working perfectly the popups to update. Even now the app loads and stuff happens in the background to show its still connected to the server, however i then get a popup to say 'Exit or Update'. I have a jail broken ipad 4 running Ios 7...

User avatar by Explorer
  • 546 Views
  • 0 replies
  • 1 helpful

eBay default filter iOS

Hi All, Every time when I try to find something on eBay mobile app for iPhone it started from my location (Ireland). I want it start from EU by default otherwise I should change it manually every time.Does anybody know how to configure such option? T...

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User avatar by Explorer
  • 528 Views
  • 0 replies
  • 0 helpful

Bid List Jumbled

For some reason after the new update, all of my expired offers, won or not won, are showing up plus all the items I've bought in the past and left feedback for already. This is driving me insane. I'd like to just have my bids up and offers open. Anyo...

Resolved! seller and seller rating on iPhone

I can't see sellers or seller ratings on the auction listings on my iphone. What's up with that, I'm I missing a step?

User avatar by Rising Star
  • 641 Views
  • 2 replies
  • 0 helpful

Saved searches email

Some of my saved searches are filtering only U.S. items onto my email alerts despite my saved search filtering Europe only. When I go into the app it shows my saved search but the email only shows US items. I don't know what's happened recently but t...

Currency bug

When you filter a search by price say up to 100£ and then save it and then come back it it later via Saved searches it shows nothing. If you check filter settings you can see that currency switched from GBP to RUB therefore the search would only show...

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