Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

”Selling” screen doesn't show active items

I have an item listed for sale, but when I go to the ”Selling” screen in the app it only lists ”Start Selling” and "How it Works”. In the web browser I can go to My eBay and see items I'm selling.

Total sales on iphone wrong

Ebay.com and my Ipad show correct 60-day sales total. My iphone shows $200 more. If I delete the ebay app and reinstall, the number is correct but will revert to $200 over in a day or 2.

I can't complete a purchase

When I try to buy an item I'm told it can't be completed at this time and to check my payment details. This has gone on for about a week now. I thought the glitch would sort itself out, but no. My payment details are unchanged since my last buying ac...

Purchase history

Ebay app showing the last 3 years of purchase history and can't delete it

Shopping History Off!

I would like to file a claim for a product I did not receive, but the purchase history is deleted! I'm going to have to be at a loss? Is eBay's policy?

Paper money category on iOS

The paper money category on iPad and iPhone apps stopped working in mid 2017. If I filter by it I receive an empty list. Is there a way to fix if?

Continuos crashes and problems to saved search

Hello, i've recently upgraded to a Samsung s9+, the app crash everytime i try to scroll down in saved search while the list is not still ordered by alphabetical sequence, but is everytime random arreyied.I've already try to unistall/reinstall useless...

User avatar by Enthusiast
  • 692 Views
  • 1 replies
  • 0 helpful

French

Hi, I can understand English, not French.I use the iPad and the language of eBay App is French!I entered the “Pay” and change the country to Canada (English), but it dosn’t work even after power off the tablet and after re-installization of the eBay ...

User avatar by Explorer
  • 485 Views
  • 0 replies
  • 0 helpful

Mobile app issue

Hi iv noticed there's an issue with the ebay mobile app it showing items that iv made offers on that's been on there for over a month also items iv brought now when I go on your main website I can hide the offers and items iv brought from my account ...

Purchase History.

Purchase History is NOT showing up on the new ebay mobile app. Pls rectify.

Resolved! Purchase history is empty in app

Hello Now I cannot view my purchase list. (Buying list). It says "you don't have any purchases " which is unacceptable. Regard

Bid item buying item

Bid item buying item Does not shown in my application. Please help me bids and offer tab items.

App problem loading shipping service options

When trying to choose a shipping service, I click “shipping service” and when it would normally navigate to the next page where I can choose a service, the page is just blank. My app is up to date. This is a problem because I cannot post any new item...

User avatar by Pathfinder
  • 497 Views
  • 0 replies
  • 0 helpful
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