Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Listing an item

I can’t select the length of time my listing will run anymore. They are all good until canceled.

Contact

Since last update its not possible to contact buyer.

Unable to make changes to category and options - VHS tapes Sub-Genre

Today, everytime I list a VHS Tape the Sub-Genre will automatically display Boxing, regardless. Even if I uncheck this, and save the changes, Boxing will automatically reappear. No way to remove it

Brand filter not appearing on app

The filter by brand option is no longer appearing on my eBay app, and I was hoping someone had encountered the same problem and could tell me how to fix it.

Mobile App bug removing items in the "Recently Viewed" section

There's a serious bug since 2 or 3 versions back on the recently viewed section in the mobile app, same thing happens on iPad and iPhone , no matter how many times I remove/delete certain items they will show up again and again, sometimes more than 1...

Auto relisting button gone.

I want to list my items with the auto relist function but I don't have the button anywhere when I try to look for it. I want it to be selected to automatically relist before I list it (as I get 100 listings free that way). I know how to change it onc...

I

Hi I am still having problems on my eBay

Pictures don’t appear after upload

Using the app on my iPhone 6. Taking pics using ‘camera’. Pics take fine, but in listing, they don’t show. When I revise listing to try and fix, the pictures are there! I have even deleted and retaken, and still happens. Very frustrating!!! Been at 1...

Image search UK

When will I be able to use image search in the UK. I have the latest version Oreo and the latest app? Martin

Paing the items via PayPal account

HiWhi it is not anymore posible to pay items with using PayPal account. The only options seems to be PayPal Credic and Credit Card?Tha worked about a mont ago.The only solution from the Ebay support teamtold me that I should use Windows and browser i...

Veiw counter isn’t working

My listings say 0 views for the last month now,I had bidders and watchers but no views,this needs to be fixed asap.

Refresh new items listed

Since the latest iPhone update (5.22.0) for the eBay app, when a I go to items I am selling and sort it to see the newest items I have listed, it is not updating at all. It is still showing listing that’s were listed a few days ago as newer items lis...

Contatta l acquirente

L’app aggiornata non permette di contattare l’acquirente. Cliccando su “contatta l’acquirente” mi invia su una pagina per scrivere il messaggio ma come destinatario me stesso.

Network issue

You must be connected to the internet- I am why will eBay not let me purchase ? I have been a member since 2000 and have never had this problem on my phone before?

"Paid - Ship Now" button no longer works properly

On the eBay app home page there is a red button that says "Paid - Ship Now" This button is supposed to take you to (selling-sold-paid-ship now) to only show you the items that customers have paid for and should now be shipped.In the latest app update...