Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Pictures don’t appear after upload

Using the app on my iPhone 6. Taking pics using ‘camera’. Pics take fine, but in listing, they don’t show. When I revise listing to try and fix, the pictures are there! I have even deleted and retaken, and still happens. Very frustrating!!! Been at 1...

User avatar by Explorer
  • 517 Views
  • 4 replies
  • 0 helpful

Image search UK

When will I be able to use image search in the UK. I have the latest version Oreo and the latest app? Martin

Paing the items via PayPal account

HiWhi it is not anymore posible to pay items with using PayPal account. The only options seems to be PayPal Credic and Credit Card?Tha worked about a mont ago.The only solution from the Ebay support teamtold me that I should use Windows and browser i...

User avatar by Explorer
  • 373 Views
  • 0 replies
  • 0 helpful

Veiw counter isn’t working

My listings say 0 views for the last month now,I had bidders and watchers but no views,this needs to be fixed asap.

Refresh new items listed

Since the latest iPhone update (5.22.0) for the eBay app, when a I go to items I am selling and sort it to see the newest items I have listed, it is not updating at all. It is still showing listing that’s were listed a few days ago as newer items lis...

Contatta l acquirente

L’app aggiornata non permette di contattare l’acquirente. Cliccando su “contatta l’acquirente” mi invia su una pagina per scrivere il messaggio ma come destinatario me stesso.

Network issue

You must be connected to the internet- I am why will eBay not let me purchase ? I have been a member since 2000 and have never had this problem on my phone before?

"Paid - Ship Now" button no longer works properly

On the eBay app home page there is a red button that says "Paid - Ship Now" This button is supposed to take you to (selling-sold-paid-ship now) to only show you the items that customers have paid for and should now be shipped.In the latest app update...

eBay UK??

How can I get the eBay UK app? The available eBay app is in American currency! Thank you

Latest Android eBay App crashing my Lollipop device

Hello, allI have problem with the latest Android eBay app when I try to install it on my older android 5.1 (Lollipop) device. (moto nexus 5).The app, right after installation, crashes the device forcing it into boot loop. Device never properly boots ...

User avatar by Adventurer
  • 857 Views
  • 2 replies
  • 0 helpful

App slow to load

I list on the ebay app on my Updated iphone 6. The past few days it's been very very slow to load especially when I'm trying to sell similar my unsold listings and the delete them. So frustrating it just Keeps spinning.

Saved Searches Showing Already Viewed Listings 5.22.0

In the past, my saved searches have shown only new listings posted since the last time I viewed that saved search. This allowed me to quickly scan through my many saved searches throughout the day and only see new results. Lately, I'm seeing a lot of...

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