Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

STILL cant contact buyer

I need to contact buyer, but contact buyer produces a “to” line with my own store name that can’t be changed.

No views visitors of my items

Email links do not work

I have tried to use this app several times.when I click on a link etc. in my email to see an item I’m interested in it goes to the Ebay homepage instead of the item I want to look at

Resolved! Show More not working when filtering

On eBay motors mobile site, I’m looking to buy a car, but, when I try and open the drop down menu in the filter results section to change choice of colours and so forth, it is not doing anything .

Please add preset shipping

It would be nice to have customizable preset shipping options. Instead of filling out 4 ounces, first class, international shipping yes, for example, it will be great to be able to save preferences and just select one of my presets. Thanks for your c...

Item Specifics disappeared

I’ve been creating items for sale without any problems and out of nowhere, the item specifics has disappeared. When I try to finish the listing, I get an error message saying I need to fill in item specifics and the app then takes me to a blank page.

Resolved! What happened to the remove button in both cart and save for later screen on the app?

App doesn’t show reason item ended

When an item ends online it will show whether it was sold, ended, or ended by the seller because the item is no longer available, etc. It would be great if the app could also show these reasons.

Cannot edit title when using the template for selling

When I am listing an item and I scan the barcode and the item shows up (i.e. a book title) the title is too many characters when I go to use it for the listing. I cannot cut words out or backspace the extra stuff that puts it over the character limit...

Resolved! Sold filter not green

My older version is eBay app updates showed the sell price on each item as green when I selected show sold/completed only in my filter options. Can we get this fixed again on the newest update.

Problems galore

The ebay app is terrible. Have had trouble messaging buyers which thankfully is fixed. Views are not showing. Try to u watch something and it still appears on watching list. Cannot delete items i have bought on my purchase list and much much more. Th...