Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Not Saving

So am I correct in thinking this app doesn't save any of your previous setting in listings? So annoying having to go back into each one and change something that has reverted back to the default. Or am I doing something wrong?

Not working properly

I have spent 3 days trying to buy some items and it isn't letting me pay for the items I want

App not working

Hey, my eBay phone app hasn't been working the last few days. It gets as far as a search but then the photos don't load and if I click on an ad it won't load the ad(photo attached). It is not a data/internet issue. Phone is nexus 6p. Thanks for any h...

User avatar by Adventurer
  • 944 Views
  • 1 replies
  • 0 helpful

What now?

Checked eBay this morning and there are no photos, anywhere, on the app. No matter what category I try, no photos.When I attempt to open and view an item, nothing.Tried clearing cache, clearing data, force stopping app, even uninstalling app and rein...

App is a mess!

This app is becoming aestheticly unpleasing. Hidden items appear as ghost in my purchase history. Refunded items remain with big red threatening "PAY NOW" warning in purchase history. Why is the app getting worse instead of better? It was great about...

User avatar by Rising Star
  • 390 Views
  • 1 replies
  • 0 helpful

New App updste

Why can't I go to newly listed or nearest first?

Won't let me buy anymore 😢

Hiya guys, I've always used eBay mobile app to purchase items, and have done for years! I love the convenience of it, but! Recently it won't let me I put items in my basket, click buy and the load screen just goes white with a turning circle, this go...

Can’t remove an old transaction

Back at the end of July I purchased two small pillowcases the seller only sent me one and I asked him to send the second there was no response I contacted eBay reported the seller the seller then gave me a refund for the full amount for both pillowca...

User avatar by Not applicable
  • 434 Views
  • 0 replies
  • 0 helpful

You might end up "buying" an unintended item

I found the iPhone app pretty useless for selling items. So I've been using it to research closed auctions when I am out "picking". However, it is now REMOVED from my phone because of what happened yesterday- I looked up an item, on the lsit of simil...

category search filters disappeared

With the latest updates on ios application the filters that indicated "show before", there are not. Show the most relevant listings first, show the items you have just put on sale first, show the expiring items first, etc., are no longer present in t...

New Way of searching in categories?

Apparently there’s been an update changing how the app works when you are searching within a category. You can’t have it listed as it was before when items were shown in a search, two and two next to each other. Now it’s one long line. Before when yo...

Mistery unpaid item

After the last “update” my purchased list says I have an unpaid item on title list. I don’t have an unpaid item on any of my history items. Also so can someone fix that if u decline a counter offer it doesn’t stay on ur offers list in perpetuity!