Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Updating sales invoices through the app?

Is there any way to update or combine sales invoices through the app? I have tried many times and can’t make it work. I also can’t make it work through my phone web browser (has to be classic site and for some reason classic doesn’t like to show me m...

New update had this

New update just keeps saying i have one unpaid auction. Never did not pay a auction. Fix the system!

User avatar by Adventurer
  • 464 Views
  • 1 replies
  • 0 helpful

New Mobile App is not working as it was yesterday

We use the Ebay Mobile app to list our items everyday, but Ebay have done an update which does not allow you to edit HTML description, an error message pops up 'unsupported formatting' what is the reason for this Ebay ? It was perfectly fine yesterda...

Sold items not displaying correctly in the iPad app

As far as I can tell, everything else works fine in the app. However for at least a couple of months now, I look through the “ended” part of my watch list (which displays correctly) then select an item which has ended, I get what I’ve screenshotted. ...

User avatar by Explorer
  • 494 Views
  • 4 replies
  • 1 helpful

Remis en vente

My apologize but I don't know the terms and english so I'll write my message in french, let my know if you need more explanation. Bonjour.Depuis la dernière mise à jour (MAJ), je recontre un problème avec votre application. Normalement, lorsque je re...

Artículo pendiente de pago

Actualizar las formas de pago de Islas Canarias, venden productos y después del cobro te informan que no envían a Canarias

User avatar by Enthusiast
  • 343 Views
  • 0 replies
  • 0 helpful

PayPal not staying logged in for purchases

After latest update every time I purchase something I have to sign into paypal so annoying as I’ve always had stayed logged in for the 10 years I’ve used eBay!! Also the old purchases showing back up from previous updates is really annoying. I don’t ...

User avatar by Enthusiast
  • 593 Views
  • 0 replies
  • 0 helpful

Random crashing

Since the latest update the app keeps crashing on iPad. There seems to be no pattern,just crashes when it feels like it. Becoming very frustrating.

User avatar by Explorer
  • 498 Views
  • 2 replies
  • 1 helpful

saved list

Hi I make list and save it on pc site ,put in app i cant reach it just ican see the watch list and purchase list Best regards

User avatar by Enthusiast
  • 333 Views
  • 0 replies
  • 0 helpful

Hidden items showing

On the web version I have past purchases hidden as I no longer need to see them. However, on the iPhone app, it shows EVERYTHING past and present. How can I set it so that it stops showing hidden items?

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