Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Incorrect card details

I m trying to purchase a good using a debit card but after i gave the correct details of the card it shows i have given incorrect details. I need a response soon.

v5.27.0.16 doesn't send me a copy by email of messages sent by me.

Hi When I send a message to a seller by web, I receive a copy of the message by email, but when I write a message by the Android application I don't receive any email! Please fix it, so that I can have also those messages in my emails. Thank you.Gian...

I need eBay to stop changing my selling listings to offer Best offers on my listings automatically!!

I need this to stop!I prefer buyers to Buy it Now.I don’t want best offers on the listings!! PLEASE STOP AUTOMATIC BEST OFFERS ON MY EBAY LISTINGS

The app is looking good

I really appreciate going back to the condensed view in active selling listings. It was way too spread out during that brief change.

Revert back to v5.24.0?

I have searched my iTunes library and I do not have 5.24 stored there. We have 5.24 on another iPad and it works great. The newer versions do not have certain functions that we really liked.

Picture Formating Help Please

hi allfinally getting to use the multiphoto upload, butmy pictures are having to be rotated 3x.i use the 1x1 format and i shoot with my phoneverticle, the natural position. is there something i should be doing different?its making me have to do 3 cli...

New IOS is not slower

This is the response I received from eBay when I complained about the latest update. “On Nov 10, 2018, at 4:41 PM, iosfeedback wrote:Thanks for emailing us. Can you give me any specific parts of the app that are more time consuming? Do you have more...

Notifications falsely show and re-show themselves as unviewed especially when they are not

Cannot seem to mark notifications as viewed in app AND still KEEP them so marked there for some reason; every time they are viewed in the app, no sooner does it seem possible to move on than BANGO, suddenly they REpop right back up again, FALSELY sho...

iPhone Missing app Icon

I go to my apps it’s says open. But it is not showing up anywhere on my phone. I have signed in an out of my iPhone and eBay and still nothing. Has anyone else had issues with this. (iPhone 8plus)

Best Offer settings change between web and Android

So I started a listing on the website and put in a BIN price and Best Offer price which wasn't half of the BIN price. I went to mobile using Android to add pictures. The Best Offer price had been changed to HALF of the BIN price. This is totally unac...

Purchases suddenly shows old items which are unable to be deleted

A few months back, a whole heap of old purchases returned to the purchases page in the app. They are unable to be deleted, and on a computer are in the list of hidden purchases, with no option to be hidden or unhidden. So very annoying! Please help!

Unable to change fixed price listing durations in 5.27.0

After updating the app on my phone to 5.27.0, I can no longer change the duration for fixed price listings when I create them. They default to "good til canceled". Also, all auction style listings default to "automatic relist". Neither of these are a...

eBay changing my payment methods?

Due to this recent update through eBay my sales have dropped approximately 90%!! I am now seeing that my listings have been changed indicating that I only accept money orders or checks?? I now must find a desktop (our local library still has them) an...

Iphone app keeps shutting down

I’m absolutely fed up with my iPhone app shutting down while I’m in the middle of browsing, it’s putting me off using it because I always have to start my search again and if I was looking at new items from s saved search they don’t come back up!!!

Active list is empty

The app had worked beautifully until this morning when I have been unable to view my active listings, I have two but when I click on them I get the message “You have no active listing”. I am force to use the web and not the app. Please sort it!!