Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Payment

My orders won’t accept on any order from my visa prepaid card. It isn’t declining at anyway other than in halls in please fix this some how.

Draft/List Description Autofills with title + shipping defaults, over-writes previously saved edits

As title says, when making a new listing, saving the draft with a handwritten description, then going back to a phone to do something, maybe taking pictures or adding information elsewhere, the description will reset to the title of the listing, cond...

Purchased History

For over a year now eBay has not address the issue of old purchases history to be Hidden or deleted from puchased History in IOS. Its very annoying to see all your really old from years ago History. Another issue its in the are of “Didn’t win Offers”...

New update

The new update just crashes. Are you aware of this?

Resolved! Why no iPad Pro support?

When can we expect full support for the new iPad Pro 11 inch? This was released in November or something? What’s the holdup?

ebay

I can't get my ebay moble to work it keeps crashing

Updates needed after recent Android OS update in mid-February 2019

I'm using a Samsung Galaxy S9+ on AT&T and it was recently updated to the new OS in mid-February 2019. After this update, the messages inbox in the app will not mark messages as read after opening them, and many do not load or display properly. It lo...

Selling button

My selling button on my iphone is gone. What can I do.?

App not working on LG

EBay App is not working, uninstalled and reinstalled still will not come up. Has been over a week. Please fix!!

Ebay app freezes after I try to login with 2 step

After I enter the code I get sent to my phone for the 2 step verification and press continue my app freezes. I literally can't log in. Any help? Tried reinstalling/updating etc

1 unpaid Item show in my app when there is nothing to pay for.

Yesterday I bought two things, seller combine shipping, I did pay everything I buy. Today, my app pop up 1 unpaid item. When I check it there is nothing upaid. I even log in my laptop to see, everything is paid. Why is the app show this "1 unpaid ite...

Message to sender bug

In case when I try add photos in “send message to seller” and haven’t right to my photos app redirects me to settings of my iphone, but after return back to app my olmost finished message disapears.

Ebay reset my password, now I can't sign in on app because it uses my fingerprint

Pretty much what the title is.Evidently someone got into my eBay account, and it was noticed....so eBay reset my password...I've now reset it online, but when I try to log in through the Android app...all it does is ask for my fingerprint, then wont'...

CANT REVISE ON APP..... I am learning that there is nothing that I can really use the app for.

I cannot revise on the app. I had to go on classic site to revise. Here is a screenshot of the app not letting me revise. It worked just fine revising on the classic site. I'm a nice person and I don't curse. But this app and all these problems with ...

App crashes

Hi , I have a problem with the app. When using it will randomly just shut down as if I have closed it and return to my phones home screen, I’ve then lost where I was on the search and have to restart. I’ve removed the app and reinstalled and my iPhon...