Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App freezes

My app freezes up frequently while I try to look at the picture of something that I’m interested in and if the time is limited then I completely lose out on something. Very frustrating

Notifications

My app is showing a badge notification and I open it to view and there’s nothing there. What’s wrong with it?

App crash

Every time I’m in the app, doesn’t matter what I do, after like 2-3 minute it just crashes for no reasonit makes it really difficult for me to browse for items or do anything I have iPhone 6s Plus

Bring back photo option in messages

Am I the only one who liked the old ability to take a picture in message. Now I have to take a photo then save it.... go to message and then find and attach it. Before I could just click the camera icon select take pic, point and shoot and send. This...

Help section

How come in the Help section, when I click on View All Orders I can only get some of my orders? I order alot and cant access old orders to make sure they came in. And when a pkg is returned, why wont the company resend it or tell you. Then they dont ...

Parcel tracking - not intuitive

Current parcel tracking shows a number and after about 30 seconds shows a little more detail and after clicking expands to show it all. Suggest you make a download circle that would make it obvious that it is grabbing the information and also have it...

Resolved! Search filters

I would REALLY like an option to block users who post hundreds or thousands of identical listings, as they are circumnavigating the search feature and blotting out all other sellers of similar products.Also I would appreciate the ability to filter ou...

Recent purchases

You need to fix on the iPhone app where none of your recent purchases show up that you delete. This is annoying.

Messaging buyers

Since I've got the new app, it will no longer allow me to message my buyers. It just comes up with an error saying that they are not sellers so can't message them. But I need to contact them, to let them know the items have been sent and send a littl...

Purchases glitches

eBay app displays refunded items in purchase history and when you swipe left to delete them they reappear seconds later, cannot get rid of them. Also my purchase history is showing purchases from weeks and months ago that are greyed our and I cannot ...

Fixing some glitches for sellers! Iphone 6 Barcode scanner glitch

Hello Developers! As a seller on ebay thank you for making the app first of all it helps alot. There is one glitch that is meant to work because its there and the second one is a suggestion that you could add. 1) So on the "search" when you use the b...

Unable to download app to iPad

Unable to download app after latest update to app

What happened to Easy Pricing?!?!

It all the sudden disappeared from the the app! I know alot of people dont like it, but I personally love it for my listings. Last week I was listing some items and I noticed the option was no longer there. I checked the website version and it wasnt ...

Error when selling

When I try to sell an item or revise a listing on my android app I get 'we're sorry there was an error'. I have no issues with the ipad app. Any ideas? Thanks.

Unwanted as notifications from app

Will we ever be able to get rid of these? No matter how many times I uncheck every box and try and find the latest ideas about turning them off I still get irritated by irrelevant unwanted adverts about things I have no interest in, popping up as not...