Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Latest update crashes app

Why does my screen go black while using this app, then drops me back to my home screen? Very annoying when conducting an important search. I have an Apple iPhone.

User avatar by Not applicable
  • 322 Views
  • 1 replies
  • 0 helpful

Purches history

I can not see purchase history more than 60 days a go and I bought some thing more than 60 days a go and I want to contact eBay members because I had proble with seller and I can't report that Thanks

User avatar by Enthusiast
  • 514 Views
  • 1 replies
  • 0 helpful

Feedback

You cannot see feedback left it received in iPhone eBay mobile App. Compared to thecAndroid Appbit is useless.

eBay app on Apple I phone not working properly for 5 months

If you are using the Apple I (5, I think) phone, do you have problems with editing your auctions? When I try to edit my auctions using the app., It gives me an error message that the make offer price must be lower than the asking price. No matter wha...

User avatar by Adventurer
  • 553 Views
  • 7 replies
  • 1 helpful

eBay Android app won't stay logged-in

I use the eBay Android app on my phone and recently I've been getting logged out. This causes me to miss notifications and it's annoying to have to log back in every day. Why did this change? Can this be fixed? I have already uninstalled and reinstal...

Filters not working when searching

The ‘show more’ ‘show less’ filters don’t appear to be working when I’m searching for ladies clothes. Usually there is an option to filter things like........sleeve length, neckline, colour etc and non of them have appeared for the last few days sinc...

Ebay App on Android Not giving me notifications!!!!

my Ebay Android app on my phone has not been giving me notifications for almost 3 weeks now and Ebay has still not fixed it or reaches out to me to help me fix this. this is what kinda costumer service we get? please fix this. not having notification...

Watch List Does Not Show BIN Prices

I am using the App on my iPhone XS. Within the Watch List, it only shows prices for items open for bid, and shows no price for BIN or best offer items. Also, when I sort the Watch List by price, it assumes no price listed for BIN items, when it comes...

Offers showing in dollars despite putting in £ GBP

Something isn't right. I'm in UK and if I want to send an offer to my watchers of an item I put the amount I'm willing to offer it for, say £35 and on the next page to confirm it says $35 USD. So I never commit as not sure why it's showing dollars. V...

User avatar by Rising Star
  • 637 Views
  • 1 replies
  • 0 helpful

No shipping country options in the App...

The eBay app is great but is missing a handy tool which the desktop web page has. When I’m in the desktop screen using ie or some other browser, I can scroll down to the shipping tab, select it, then pick a country I’d like to ship to and see how muc...

Re-listing items

I’m trying to re-list an item where the app has changed my listing from an item I’m trying to sell at auction to a Buy-it Now item. Every time i try to re-list the item, the app simply reverts back to “buy it now” and will not let me re-list the item...

User avatar by Explorer
  • 315 Views
  • 0 replies
  • 0 helpful

Freezing on photos!

The app keeps freezing when I try to expand and look at photos. The header and footer “grey out” then it’s stuck there and useless! I’ve had to delete and reload the app about 10 times, twice today alone. Please fix this nuisance on an otherwise grea...

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