Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! App not working, locked my account.

The app keeps telling me to login and when I do it says Invalid request or it just sits there with a loading wheel. Also any search comes up with an invalid search message. It already locked my account out once but I was able to use my browser to unl...

Not working on Galaxy Tab android 4.2.2

I have been given a Galaxy tab 2, that is running android 4.2.2 but cannot install Ebay app. Please help.

Please add the share button

Please add the share button like on android when printing shipping label. Every time i need to share it, i have to send it to my email and then open email and only then i can share it. ( on android the button is there, after the shipping label was ge...

Very Slow searches for “Sold”

Anybody else have slow loading when you search for an item under “sold”? The previous layout was so much better. Now the app takes time to load!!

Resolved! Mobile App Image Search Glitch

Recently when you go to choose from your camera roll instead of opening down at your most recent image it’s starting at the top with your OLDEST image. Um, I have over 1,000 images to scroll through making the image search a now dysfunctional tool. A...

Problem viewing saved sellers items

I am repeatedly having a problem viewing some of my saved sellers items via the eBay app

All items say “you pay” as if free shipping

A while back all the items sold or for sale say “you pay” instead of the cost of shipping paid or what the buyer will pay. This makes it kind of frustrating when trying to see what the buyer actually paid for shipping

Resolved! All purchases showing up in latest update

Ebay new update is rubbish now i have all my purchases in my purchase list i dont want to see old purchases just my new ones cant even change anything to stop this from showing up in my bought list !!!!!!

Search bringing up thousands of unrelated items

When searching for a specific item now I’m getting thousands of items showing up that have no relation to what I’m searching for everyone else I’m talking to is the same thing is happening and they won’t be using eBay anymore eBay is going to go out ...

Update removed features for sellers

Is there any way to go back to the advanced listing feature in the eBay app on iOS? This last update has removed features that I used to have, for instance being able to add my store category, and more options for setting up buy it now options. Also ...

Can’t delete or archive sold listings

With the latest update, I can no longer remove old sales. I have to go to the website to archive them.

need help

Hi We need help you about one case because we refund to buyer whenever buyer took request return from us and we was do that and refund his payment full ' we don;t understand why we have to do that again , we was do that on Canada day .And we told the...

Feedback notification

On my purchases it used to show feed back left, or leave feedback. Now that no longer shows up on my eBay under purchases. It would be best to put that back on I don’t get a reminder on that so I forget to leave it.

Resolved! Saved searches now require a keyword

I used to have one of the wholesale categories set up as a saved search just to save me navigating there each time, but now when I visit that search, it throws an error saying that a keyword must be included. Also I notice that if I browse to that ca...