Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

elizabethebay_0-1738693625546.png

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Android App: Broken Search Results

(Update 5.38.0.14) When viewing an item description in search results, returning back to search results it takes you right back to the very beginning.

User avatar by Rising Star
  • 341 Views
  • 2 replies
  • 0 helpful

Notifications

Not all my notifications open in my iPad mini app. It will show I have a new notification and when I click on it nothing opens. Then I’ll check my Samsung phone and the notifications shows up I click that and it opens. IPad mini app has issues.

User avatar by Explorer
  • 490 Views
  • 0 replies
  • 0 helpful

Purchase history won’t show in app.

Hello all, I’ve been having this issue on my iPhone XS Max, where I’m getting a error code of “ system error while reading purchase(s). (Request. MybExpSvcErrorDomain.1015) .. it’s been about 4 days straight now and counting, i’ve Restarted my phone ...

Charging cc twice, then releasing the next day

Ever since this updated some sellers have a yellow banner that is at the top of checkout page after you hit buy it now. My payment option is not showing and i have to route to paypal and then back to ebay to complete checkout, then it charges me twic...

User avatar by Adventurer
  • 302 Views
  • 0 replies
  • 0 helpful

Resolved! I bought and paid for something. It's been delivered, but the eBay app insists I still need to pay.

Screenshots attached. The app is the most recent version. I cleared the app's cache/data, and uninstalled/reinstalled the app. Customer support verified that I did indeed pay for the listing, but there's a bug with the app. Thanks for your time.

User avatar by Rising Star
  • 392 Views
  • 2 replies
  • 0 helpful

eBay Money Back Guarantee Invoice # 83754918555

eBay Money Back Guarantee Invoice # 83754918555 How do I recebr information on this invoice, if really belongs to ebay. because the person told me that using ebay to sell the Iphoneplease advise me if this real and can finish buying steps

App compatibility with iphone 4s ios 9.3.6?

Hi, as of the recent update, my eBay app worked fine. The app was updated on 10/30 and I could no longer sign in to access my account preferences. I unloaded the app from the phone and tried to reload. I now get a message that the app isn't compatibl...

Negative feedback/ timewasters

Can you please allow us to block or put timewasters and customers who we have dealt with and had bad experiences into a block box or some kind of blacklist for the user in the app as i have had this happen frequent amount of times.

Resolved! App not working when uninstalled and reinstalled the sign in page went black.

Hi there, App not working then after uninstalled and reinstalled the ebay app, the sign in page screen went black. There is No option to enter login and password details. Have contacted ebay with 1-233450789177 At the moment my ebay app on iOS 13.2 d...

User avatar by Explorer
  • 634 Views
  • 3 replies
  • 0 helpful
Most Marked as Helpful Authors