Mobile Apps

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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

“This app is no longer shared with you. To use it, you must buy it from the App Store”

So suddenly today, I can’t open my eBay app. I keep getting a message saying “This app is no longer shared with you. To use it, you must buy it from the App Store”. What’s all this about? I’m running the latest iOS 13.5 and this is the first time I’m...

Seller previous offers don’t appear

Having issues as a seller reviewing previous offers when a user counteroffers on a item for sale. Depending on the item, all previous sent offers disappear. Very annoying and pretty sure I’ve lost business over this issue. Please fix asap.

Resolved! Dark Mode

Hey, can you please bring dark mode to the iOS app? The title screen is the only thing that is dark. Thanks

App error

Hi I'm getting an error and I can't use the app ( invalid request.TIDE.485390) I've tried to download the app again but nothing changed is there something that I can do fix it or maybe you can help please

Photos uploading sideways

I'm taking photos with my samsung galaxy for listings on ebay. When I get on the app, and try and upload multiple photos, they all upload sideways, and it's a pain because 12 photos taking 4 to 5 seconds each to rotate throws me off my groove when I'...

Sort preferences do not save

I’ve noticed that with the last few versions of the eBay iOS app that sorting items for sale does not save and constantly reverts to the default view Newly Listed. I like to have my sale items sorted by Time Ending Soonest and have to reset this each...

Error entering 3 digit security code

Ever since the app last updated I can't make a purchase. I keep getting an error with my billing info and it wants me to keep reentering my 3 digit security code. I put it in, try the purchase again. Then it repeats the error again. I am getting no h...

Five minute auction ending notification

Five minute auction ending notification Keeps popping up and when I go check on the auction it still has 15 minutes to go. I think they need to update the app and correct this.

Resolved! Unable to bid!

I don’t know what you have done this time to the iso app and classic site?But I cannot bid on anything on the eBay app, or bring up an item to bid on the classic web site.Please STOP!!! Making alterations to the app that are not needed! Very Frustrat...

Ebay App - NO REQUEST TOTAL OPTION FOR CHECKOUT

Alright ebay world who else has been dealing with this for 18 months+ while ebay says " we have our engineers and IT working on it " since February 2019 !! So a little background. Im a 25 year ebay member with 100% feedback at 15000+ since 1998. I se...

Refine Options

Hi, I have OCD and prefer things that are done to be neatly filed away. I find it frustrating when you are looking through your purchases, there is no option to refine the list by items awaiting feedback. As I no longer need to see listings on this p...

Sign in not working on eBay app

Hello, I’m hoping for some help since I’ve exchanged several emails with ebay support and it hasn’t been helpful so far. About two days ago I changed my username and since then I have not been able to sign into the eBay app on either my iPhone or my ...

Default listing sort has changed

The Default listing sort has changed from ending first to ending last. Each time you go into the app, it reverts back to the same sort order. Annoying.

Error creating bar code for post office

Was there a resolution? I am getting the same error when trying to purchase postage from my android phone. I am not trying to print, just generate a bar code to take to post office so they can print and I am able to use the discount offered. Thank yo...

" ERROR - Postal code unverified " pop up when changing primary shipping address.

The ebay app was satisfactory on my Galaxy S20 until a couple of days ago. As an Aussie who shops locally & also switches to a U.S. primary delivery address to an international forwarding facility in Portland, I rely on this feature for my purchases ...