Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Don’t receive refund from seller

Hello, Please help me. Why i don’t received refund from seller. Seller cancel order me and she inform refund completed. Thanks

Ebay app iOS v5.31.0 - Returns

Hello, no matter what I do the returns can’t turn off (refused returns) from modify ads on ebay app iphone iOS v5.31.0...its always switch to « yes » few seconds after set « no returns ». iTs only possible to change delay of returns why?

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eBay plus deals are fake

eBay plus deals are fake and waste of time. I’ve been waiting for AirPod deal. The deal went off I’mat 5:00pm AEST and all 900 AirPods are sold off at 5:01? Such a BIG fail eBay.

Can’t revise or relist

Stop redesigning everything and just make the program function properly.

User avatar by Rising Star
  • 357 Views
  • 10 replies
  • 1 helpful

Connecting to PayPal?

Every time I purchase something on eBay I now have to log into PayPal at the checkout, it used to be logged in all the time so buying was as simple as ‘BIN’ and then one touch checkout.Is it a settings thing or is this a new protocol?

User avatar by Rising Star
  • 148 Views
  • 2 replies
  • 0 helpful

Zoomed Listing Photos Issue for IOS APP

The photos for all photos are way too zoomed in to even see what the item is. You have to click on the listing in order to see the full photo. This is a huge issue because buyers don't get the full photo for what's included, etc. Please fix this ASAP...

Resolved! Oops ! No internet connection ... on iPad

Every time I try to realist an item or list similar item on my iPad I get the message "Oops ! No internet connection" and I'm unable to make the listing. Any easy fix ?.

User avatar by Enthusiast
  • 1828 Views
  • 3 replies
  • 0 helpful

Weird behavior in app - a hyperlink that isn't.

This part of the app makes no sense: I am looking at an item that I won, and it shows tracking with a number in blue, which appears to most humans that this means it's a hyperlink that will take me to USPS where I can see the tracking information. No...

User avatar by Adventurer
  • 584 Views
  • 1 replies
  • 0 helpful

App not loading photos

Using android app. Has stopped uploading photos for listings. If selecting from gallery then just freezes on uploading picture and never moves on. If try adding photo by taking new picture then camera takes pic but app does not try to load it. This h...

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