Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

iOS PayPal

There is no longer the ability to change which payment method within the PayPal selection. May as well be useless if can only pick the default PayPal payment. Please fix! Literally use that for every payment.

Disappointment with new version

Per the message from eBay,I wrote to explain why my recent unfavourable review.Most prudent organisations make gentle changes to their web, app and social media presence, especially When they seek to maintain large and demographically disparate custo...

Search filters are hopeless

What is the point of filtering searches to something like "Item Location Within Australia" if the search results are still including stuff that is coming from China?? This is hopeless. I am sick of manually sifting through all the details of 200+ res...

Filtering system not the same as iOS

I was told to leave a note on this site about a review I made in the Play Store: 1)Selecting multiple filters in the iOS app is much simpler than in the Android app. In the Android app I have to "race" to choose multiple terms in the same category. F...

User avatar by Rising Star
  • 631 Views
  • 2 replies
  • 0 helpful

Android App: Payment Issues/Blank Page

Hello everyone, I was having issues with the app when it came time to paying the invoice. I selected the link in the message sent by eBay (to pay invoice), and was prompted to the invoice balance, and payment method. I am unsure if this is unique to ...

can't make a one time payment using android app. after paypal redirect back to Ebay fals

so when trying to make a one time payment by clicking the link within my messages, I select the amount I'd like to pay, I select Paypal. I then get redirected to paypal where I sign in to paypal and select the source of funds I'd like to use. I hit c...

Photos appearing blurry only on mobile phones.

Hi everyone. My products pics are blurry when viewing on phones at https://www.ebay.com/itm/303614992528. PicClick Insights show the images clearly. https://picclick.com/Zodiac-Twelve-Astrological-Signs-Tote-Bags-With-Descriptive-303614992528.html. S...

User avatar by Adventurer
  • 185 Views
  • 0 replies
  • 0 helpful

Kindle Fire 7 working ebay app

I realize the last post regarding this was old and crispy so I started a new one for anyone interested in a version of the ebay app that works with the Fire 7. Just do a Google search for ebay apk v5.38.0.14. Make sure to specify "apk" and not "app"....

User avatar by Rising Star
  • 622 Views
  • 0 replies
  • 0 helpful

Re. This

I somehow disconnect my eBay and I am under able to reconnect please tell me how I can reconnect I have use this for. Years now it say it no longer support my iPad so what do I do?

Camera slow or not responsive

Selling, camera control issue for my Samsung Galaxy S8: with flash all white, or no flash all dark. Updated March 7: still hasn't fixed the camera issue. Photos are in blue tone, delayed flash, slow response. Updated July 2: still no fix in the lates...

User avatar by Adventurer
  • 767 Views
  • 2 replies
  • 0 helpful

App issues

I downloaded the app on my iPhone 11 and it will not sign me in. I have the right password and email address. It won’t load any of the searches.