Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Still can not buy from same listing if I have purchased from it before

As below the buy now or add to basket option is missing if I purchased from the same listing before on mobile app (this problem goes back to 2019 below) I have to add it to basket via desktop website to be able to buy it again https://community.ebay....

Lock filter being BYPASSED by sellers

Can ebay please finally use the same security for everything else they care about for themselves and for finance on the actual listing practices for sellers once and for all. The fact that sellers are able to bypass your filters and settings to the d...

Ebay app keeps crashing instantly after update

After updating my Note 9 apps my ebay app stopped working and crashing instantly on opening

Purchase history

Purchase history still won't delete even though i got a message saying it would be ok now.

Please fix collection notification not opening message (just says not found)

Please fix collection notification not opening message (just says not found) been like this for over a month now (not a phone problem does it on any phone) I have to open messages to find the collection ready order message

Havent received my prepaid order

I palced an order on an item Of 54dollar on 4 january and that item was needed to pe paid in advance so,i did through paypal,as my order was an international order .I was looking forward to it,i tried tracking it but it couldnt be tracked,the app sho...

eBay app signing problem!!!

Couldn’t sign with my Facebook with the iPhone version of the eBay app! Only if I switch to Safari! Update needed!

Can not exclude (or exclusive) “For Parts or Not Working”

(routing information: I believe this is platform independent, backend procedural issues that generally apply to the “Business and Industrial” Category. There are systemic listing issues that generally degrade QOL and functionality). This makes search...

Selling used vehicles on Ebay

Do you normally ask the buyer to buy Ebay cards and email the card numbers and receipt to you before shipping the vehicle. Been corresponding with Ebay Motors. Please advise.

Saved search sort not remembering

It used to be that my saved searches would always display with the selected sort (alphabetical, etc.). It no longer remembers the choice in the latest version of the app. Sometimes it stays once corrected but the reverts for no apparent reason. Very ...

Turn off watched item reminders without turning off item ending reminders?

I know I can turn everything off. I am just hoping I can turn off all the reminders it gives me about items I'm watching. There are items that have been listed on eBay without break for months. I like reminders about stuff that is ending, but if ther...

Resolved! App crashes

I ordered a item but I haven't gotten it yet. The last update was from May 21. I was writing about the experience and the app keeps crashing.

Have had to make a new password once,it’s asking I do it again?

Since I have downloaded new IOS update on the 16th of July 2020 I have noticed on EBay that my password continues to be erased or removed?I also have not been able to purchase two items I have tried to purchase...Is this happening to anyone else?

Resolved! Frequent crashes

Samsung S10. Android 10.Phone is reporting frequent crashes from the Ebay app and affecting battery life.

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Search Everything But

Is there anyway to search everything but a certain category? For instance if I’m searching in clothing and I want to look at all the brands except handmade? Or I want all the clothing except for polyester? Right now it seems all you can do is go and ...