Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Updating eBay

I can't get on my eBay account at all to try and sell anything I keep getting a message I need to update the app! I keep doing everything I'm supposed to in the App Store comic clicking update apps it specifically clicking on eBay but it keeps dumpin...

Money on hold

I received money from eBay to PayPal for shoes and my money has been on hold for 2 days. Can you please make my money available on my paypal

Error trading 396

I have been having issues where every time I try and purchase from a seller I have previously purchased from I am getting the following message Error trading 396we did not find your transaction in our system trying to get hold of someone who can sort...

Pagamento

Bom dia! Fiz uma compra no ebay e meus cartões não estão sendo processados!

Shipping address does not update

I have updated my primary shipping address numerous times, and at the purchase point of a shipping label it prints my old address. I try to change my address at that point as well but it does not save.

User avatar by Explorer
  • 130 Views
  • 2 replies
  • 1 helpful

Resolved! Most photos not showing

Once again the photos for items being sold are not appearing on search screens. It’s taking way too long to click on each item in order to see it. The result is that I’m bidding on and buying a lot fewer items.

User avatar by Rising Star
  • 202 Views
  • 2 replies
  • 0 helpful

Verify email

I’ve been trying to verify my pay pal and can’t do it with my phone so I got on the laptop and it says it’s verified. When I go to list an item it still says to verify email.

Payment

Why is the payment on hold? I won’t be able to ship product off without payment....

Ola qué tal

Quería preguntarle por qué si yo compré unos lentes ray van en 40 dólares la aplicación me los está vendiendo en 45 si yo ya le avia hecho una oferta al vendedor gracias

User avatar by Enthusiast
  • 101 Views
  • 1 replies
  • 0 helpful

refund

it keeps saying that there’s a problem with the refund with the buyer and i’m confused on why

User avatar by Enthusiast
  • 90 Views
  • 1 replies
  • 0 helpful
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