Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Updating payment information

I have entered the correct information several times, & it still will not finish the process. I have triple checked to make sure the information is correct, but to no avail, the process remains incomplete!

User avatar by Pathfinder
  • 94 Views
  • 0 replies
  • 0 helpful

Viewing/paying sellers Invoice on mobile App.

I’m not quite sure where to find this option using the EBay application. I used to go to Help>then work my way to the one-time payment option. Can no-longer use this route anymore, any suggestions using the mobile app? Thanks

User avatar by Adventurer
  • 110 Views
  • 0 replies
  • 0 helpful

Galaxy nine note

Galaxy nine note You guys just took my money off my car but he say that I didn’t purchase the phone I want my money back

Gift card issue

Hello, since yesterday evening my gifts card balance is not showing, then if I want to enter another gift card is showing me “we ran into a problem. Please try again later” please help me out of this so I can make payment for my items. Thanks

User avatar by Enthusiast
  • 83 Views
  • 0 replies
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Scams

I found a truck on Marketplace-gave me an email address-said they’re going thru eBay motors-and that THEY would contact me yesterday morning-nothing-is this a scam

Retract offer on Mobile App

Why is it that you have to sign in to your ebay account on the desktop site in order to retract a offer? There is no setting on the mobile app to retract a offer. This should be a addition to the mobile app and not exclusively for the desktop site. T...

User avatar by Explorer
  • 286 Views
  • 0 replies
  • 0 helpful

Email Address

For some reason the app will not accept my new email address. i no longer have the old address.

Bids list in app is days out doesn’t show current day.

My bids list does not show current day of bids. Shows bids I have made a couple days out. Not current day and bids. This same thing was happening several weeks ago. It just magically stopped doing this one day. Yesterday the 11-18-2020 it started aga...

User avatar by Rising Star
  • 100 Views
  • 0 replies
  • 0 helpful
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