Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Fees + returns

My listings state “no returns accepted”, if eBay has a money back guarantee why am I required to pay BEFORE I EVEN GET THE ITEM BACK? ALSO charging me basically an entire sale, ZERO notification, and withholding the money for weeks at a time?No help ...

Viewing "unsold items" in the mobile app

When I view my unsold item list in the mobile app, it often shows items that have already been relisted. This is annoying, as I have to go in and manually delete these from the list in order to see only the items which have not yet been relisted. Is ...

User avatar by Thrill-Seeker
  • 1146 Views
  • 1 replies
  • 1 helpful

5$ coupon

I went to use my 5$ coupon for being a loyal customer and when I get to checkout it had said prior to that it didn’t expire for 3 more days . Now it’s no where to be found . I would please like my coupon back thanks for you time .

Fee

I had to pay a $157 when I didn’t even sell the product yet

ios 6.8.0 Wrong Photos OMG

Using 6.8.0 and was listing straight from the phone. It is not uploading the pictures I select but uploading the oldest pictures on my camera roll. I freaked out last night when looking at my listing and saw my personal family photos in place of what...

User avatar by Thrill-Seeker
  • 145 Views
  • 1 replies
  • 1 helpful

Checkout

Why does it let me use my card to pay for one item at checkout . But the. When I try to buy a shirt from another seller, the card gets declined . And it’s not because the card doesn’t have enough funds in it

Payment status.

I purchased a pair of shoes but the listing still shoes that I need to “pay now” I am having difficulty with the seller and would honestly like to cancel the transaction but unfortunately I can’t because it’s still showing that I haven’t paid for the...

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