Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Payment problems

Hi, so I won this audition for a clueless ions doll and each time I try to pay it just gives me this “error try again” screen. Im Russian so it obviously written in Russian. i checked my PayPal account, deleted and reentered my credit card data, I ki...

Out bid/lost

When you lost an item it go’s to the lost column. Nothing deletes from there. I have deleted and re- down loaded app . The items still remain . Please fix !!!

The money is taken from my account and the order does not confirm

I pay this product https://www.ebay.com/itm/2x-New-11-21-Chrysler-300-Xenon-Ballast-HID-D3S-Bulb-Lamp-Control-Unit-Computer-/154142387353?_trksid=p2349624.m46890.l49292 and the application received the money and there is no confirmation in my purchas...

I never got my package that said would be shipped yesterday

I would like my money back I never go my item that said it would ship yesterday

Item never returned

Money was refunded to customer by Nintendo DSi XL was never refunded to me. It’s been almost 2 months.

Debi card

My debit card is being used without my authorization and user name they have on my account is not me

Gift card error

It won’t let me Pat with eBay gift card and I have credit on it

Buyer told me to buy 2 eBay cards

Now I am out of 300 dollars , I need my money back. I’m so mad . I have the buyer number and email.

Won’t let me change PayPal, they sent it to wrong account .

You all sent the Payment to the wrong place, if I don’t get payment I’m not sending the item. Simple as that.

Won’t let me contact seller

Product purchase deleted after buying for no reason

I was buying a gundam and when I purchased it and then it said that the transaction failed and I did not get my money back. Please help me out with this problem.

My photos

For some reason I cannot use Photos already taken on eBay items. What button did I push incorrectly?

Update

After the latest update where eBay made you put your bank account on there instead of going through PayPal I do not receive payment to either accounts when people buy my stuff.

App not accessing photo library

All of a sudden, app will no longer access my photo library. Very annoying.

Zero account setting/edit options

It took me nearly 30 minutes just to figure out how to change my username, now I’m trying to figure out how to change my profile picture and there’s zero information on the app/help center, why don’t they just let you pick a username and profile pict...