Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Fee Charged

Why was I charged this fee on an item that sold but the buyer never paid for? 

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I want a refund

I was automatically charged by ebay plus membership today 21st 2020. EBay did not notify me before the renewal. But I don't want the membership, I have cancel it. I want refund as I don't need it.

User avatar by Explorer
  • 121 Views
  • 1 replies
  • 0 helpful

Shipping labels

It DOES NOT give you an option to reprint a shipping label if the app closes unexpectedly

Return

I would like to reactivate the return procedure of ref Número do pedido17-06191-52636 but I can’t

Guest Order not delivered

I received an order confirmation, but the link in it doesn’t work so I can’t contact either you or the seller. The order also isn’t showing on my eBay account and a second email confirmation link doesn’t work. Order number 02-06142-54478. It looks li...

User avatar by Enthusiast
  • 90 Views
  • 1 replies
  • 0 helpful

Go 840 G6 not sold

Hi eBay, I still want to be sure that you are not invoicing me for a product not sold, you are invoicing me for 95 pound ana d this money is planed to take from my account this week, this is not right. The buyer is not paying the PC and you as well e...

eBay bucks

Have tried over and over again to find where my eBay bucks are or how to even use them.

User avatar by Explorer
  • 103 Views
  • 2 replies
  • 0 helpful